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Bitner, Mary Jo.

概要
作品: 1 作品在 2 項出版品 1 種語言
書目資訊
Services marketing :integrating customer focus across the firm / by: Bitner, Mary Jo.; Zeithaml, Valarie A. (書目-語言資料,印刷品)
Services marketing :integrating customer focus across the firm / by: Bitner, Mary Jo.; Gremler, Dwayne D.; Zeithaml, Valarie A. (書目-語言資料,印刷品)
Services marketing :integrating customer focus across the firm / by: Bitner, Mary Jo.; Zeithaml, Valarie A. (書目-語言資料,印刷品)
 
 
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