Spector, Robert, (1947-)
Overview
Works: | 1 works in 0 publications in 0 languages |
---|
Titles
Category killers :the retail revolution and its impact on consumer culture /
by:
Spector, Robert, (1947-)
(Language materials, printed)
The Nordstrom way to customer service excellence :a handbook for implementing great service in your organization /
by:
McCarthy, Patrick D.; Nordstrom (Firm); Spector, Robert, (1947-)
(Language materials, printed)