援川聰

Overview

Works:	1 works in 2 publications in 1 languages

Titles

客訴商機 : 客訴處理之神集結100業種、5000案例，從危機管理→顧客滿意→提升企業價值的23個方法 by: 援川聰; 葉廷昭 (Language materials, printed) , [著]

弘兼憲史客訴處理入門 by: 弘兼憲史; 援川聰; 王美智 (Language materials, printed) , [著]

Subjects