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Michelli, Joseph A., (1960-.)

Overview

Works:	1 works in 1 publications in 1 languages

Titles

The new gold standard :5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company by: Michelli, Joseph A., (1960-.) (Electronic resources)

Subjects

Total quality management. Success in business. Leadership. Corporate culture. Customer services.

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