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Stauss, Bernd.

Overview

Works:	1 works in 2 publications in 1 languages

Titles

Psychology of gift-giving by: SpringerLink (Online service); Stauss, Bernd. (Electronic resources)

Effective complaint managementthe business case for customer satisfaction / by: Seidel, Wolfgang.; SpringerLink (Online service); Stauss, Bernd. (Language materials, printed)

Subjects

Call Center/Customer Service. Business Strategy/Leadership. Customer Relationship Management. Consumer complaints. Social psychology. Behavioral Sciences and Psychology. Counseling Psychology. Gifts Consumer satisfaction. Social Psychology.

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