大學學生宿舍委外經營問題之分析-以中山大學為例 = The analys...
國立高雄大學都市發展與建築研究所

 

  • 大學學生宿舍委外經營問題之分析-以中山大學為例 = The analysis on the outsouring problems of the university dormitory-The case study of NSYSU dormitory
  • 紀錄類型: 書目-語言資料,印刷品 : 單行本
    並列題名: The analysis on the outsouring problems of the university dormitory-The case study of NSYSU dormitory
    作者: 袁秀珍,
    其他團體作者: 國立高雄大學
    出版地: [高雄市]
    出版者: 撰者;
    出版年: 2009[民98]
    面頁冊數: 144面圖,表 : 30公分;
    標題: 宿舍管理
    標題: Hostel Management
    電子資源: http://handle.ncl.edu.tw/11296/ndltd/84798682603688548582
    附註: 指導教授:黃世孟
    附註: 參考書目:面91-92
    附註: 附錄:中山大學91年學生宿舍經費編列預算表等4種
    其他題名: 大學學生宿舍委外經營問題之分析以中山大學為例
    摘要註: 大學生的住宿生活影響其大學生涯,學生宿舍的居住環境對青年學子產生重大的影響。目前各公私立大學礙於學校財源及資源有限,大多無法以學校經費增建宿舍,因此紛紛興起以委外興建營運(BOT)的方式增加學生宿舍。但是對於既有宿舍大多仍停留在行政管理或以小包商承包的方式繼續宿舍的經營管理。就現況而言,此種管理型態往往無法滿足龐大宿舍區學生的需求,也無法在企圖減輕學校人力運用的同時,兼顧宿舍的服務品質。物業管理的經營管理模式在世界各國已有發展的歷史,但在台灣目前仍以保全業居多,但物業管理不但提供住宅的安全維護、更新及修繕服務,尚包括財務管理、空間及環境管理以及用戶的服務與管理。如果運用物業管理的經營模式,將宿舍以統包的方式委託民間企業管理經營,借用民間企業的管理能力協助學校經營宿舍,是否能達到精簡學校人力、提高宿舍服務效能的目的。中山大學於91年間將宿舍區的安全維護、清潔整理、設施改善及維護,環境美化與保護、消防設施等採統包的方式委託給民間企業經營管理,第一期委外案合約期五年,第二期合約卻因合約內容問題無法達到共識,因此結束委外經營。雖然第二期委外工作未能如期實施,但是五年的實施經驗已開創了大學宿舍委外經營管理的新模式。本研究希望以個案研究方法,探討中山大學委外經營的歷程,並探究實施過程中所產生的效益與遇到的困難,提供給其他學校做為參考。 Because of the environmental influence, living in a dormitory affects many students' college lives. At most schools, the budget and resources are usually too limited to build new dormitories. Therefore, almost every school nowadays decides to choose the way of "Build-Operate-Transfer" (BOT) in order to have more dormitories. However, most schools choose the ways of administrative management or hiring contractors for continuing the hostel management. Based on this situation, these kinds of hostel management usually cannot satisfy students' needs; meanwhile, the quality won't be good when trying to reduce manpower.The management of operating property management is historied all over the world. Nevertheless, we choose security industry more often. Technologies in security industry are always advancing and enhancing. It provides cost-effective solutions to cope with clients' requirements, for instance, home automation, intrusion, personal security products, and many specialized services at all times. If we chose the way of turnkey and authorized the private enterprises to do the hostel management by applying the theory of property management, could we safe the manpower and raise the service efficiency for schools ?In 2002, the National Sun Yat-sen University chose the way of turnkey and authorized the private enterprises to manage the dormitories. They signed a 5-year turnkey contract for maintaining the security, cleaning the environment, improving the facilities, and enhancing the fire construction. After finishing the first contract, they couldn't bridge the gap and stopped cooperating when they were talking about the second contract. Even so, the five-year experience had already created a new mode for outsourcing.In this paper, I want to talk about the progress of outsourcing from the NSYSU dormitory by case study. At the same time, I will discuss the benefits and the difficulties as well
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