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CRM unplugged :releasing CRM's strat...

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Bligh, Philip.

CRM unplugged :releasing CRM's strategic value /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	CRM unplugged :by Philip Bligh, Douglas Turk.
其他題名:	releasing CRM's strategic value /
作者:	Bligh, Philip.
其他作者:	Turk, Douglas.
出版者:	Hoboken, N.J. :John Wiley & Sons,c2004.
面頁冊數:	xviii, 205 p. :ill. ;24 cm.
標題:	Customer relationsManagement.
電子資源:	http://www.loc.gov/catdir/description/wiley041/2003025014.html
ISBN:	0471483044

CRM unplugged :releasing CRM's strategic value /
Bligh, Philip.

CRM unplugged :releasing CRM's strategic value /by Philip Bligh, Douglas Turk. - Hoboken, N.J. :John Wiley & Sons,c2004. - xviii, 205 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0471483044

LCCN: 2003025014Subjects--Topical Terms:

202165
Customer relations
--Management.

LC Class. No.: HF5415.5 / .B56 2004

Dewey Class. No.: 658.812 / B618

CRM unplugged :releasing CRM's strategic value /
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245 1 0 $a CRM unplugged : $b releasing CRM's strategic value / $c by Philip Bligh, Douglas Turk.
260 $a Hoboken, N.J. : $c c2004. $b John Wiley & Sons,
300 $a xviii, 205 p. : $b ill. ; $c 24 cm.
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西方語文圖書區(四樓)

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