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CRM in financial services :a practic...

Foss, Bryan.

CRM in financial services :a practical guide to making customer relationship management work /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	CRM in financial services :Bryan Foss & Merlin Stone.
其他題名:	a practical guide to making customer relationship management work /
作者:	Foss, Bryan.
其他作者:	Stone, Merlin,
出版者:	London ;Kogan Page,2002.
面頁冊數:	xviii, 700 p. :ill. ;26 cm.
標題:	Financial services industryCustomer services.
ISBN:	0749436964 :

CRM in financial services :a practical guide to making customer relationship management work /
Foss, Bryan.

CRM in financial services :a practical guide to making customer relationship management work /Bryan Foss & Merlin Stone. - London ;Kogan Page,2002. - xviii, 700 p. :ill. ;26 cm.

Includes bibliographical references and index.

ISBN: 0749436964 :NT$3660

LCCN: 2003268012

Nat. Bib. No.: GBA2-Y6540Subjects--Topical Terms:

243343
Financial services industry
--Customer services.

LC Class. No.: HG173 / .F751 2002

Dewey Class. No.: 332.10688

CRM in financial services :a practical guide to making customer relationship management work /
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