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Managing to improve public services /

Hartley, Jean, (1953-)

Managing to improve public services /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Managing to improve public services /edited by Jean Hartley ... [et al.].
其他作者:	Hartley, Jean,
出版者:	Cambridge, UK ;Cambridge University Press,2008.
面頁冊數:	xvi, 298 p. :ill. ;26 cm.
標題:	Public administrationManagement.
電子資源:	http://www.loc.gov/catdir/toc/ecip0822/2008026926.html
ISBN:	0521866413

Managing to improve public services /
Managing to improve public services /edited by Jean Hartley ... [et al.]. - Cambridge, UK ;Cambridge University Press,2008. - xvi, 298 p. :ill. ;26 cm.

Includes bibliographical references and index.

The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker... [et al.] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration/ Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson... [et al.].

ISBN: 0521866413

LCCN: 2008026926Subjects--Topical Terms:

383100
Public administration
--Management.

LC Class. No.: JF1351 / M266 2008

Dewey Class. No.: 351

Managing to improve public services /
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