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How you do-- what you do :create service excellence that wins clients for life

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	How you do-- what you do :by Bob Livingston.
其他題名:	create service excellence that wins clients for life
作者:	Livingston, Bob,
出版者:	New York :McGraw-Hill,c2008.
面頁冊數:	xi, 296 p. :ill.
標題:	Customer services.
電子資源:	Click for full text (McGrawHill)
ISBN:	9780071592789 (alk. paper)

How you do-- what you do :create service excellence that wins clients for life
Livingston, Bob,1937-.

How you do-- what you do :create service excellence that wins clients for life[electronic resource] /by Bob Livingston. - New York :McGraw-Hill,c2008. - xi, 296 p. :ill.

ISBN: 9780071592789 (alk. paper)

LCCN: 2008011683Subjects--Topical Terms:

200368
Customer services.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HF5415.5 / .L585 2008

Dewey Class. No.: 658.8/12

How you do-- what you do :create service excellence that wins clients for life
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020 $a 9780071641753
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050 0 0 $a HF5415.5 $b .L585 2008
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100 1 $a Livingston, Bob, $d 1937-. $3 397455
245 1 0 $a How you do-- what you do : $b create service excellence that wins clients for life $h [electronic resource] / $c by Bob Livingston.
260 $a New York : $b McGraw-Hill, $c c2008.
300 $a xi, 296 p. : $b ill.
650 0 $a Customer services. $3 200368
650 0 $a Customer relations. $3 202164
655 7 $a Electronic books. $2 local. $3 214472
856 4 $u http://taebcmgh.sa.libraryandbook.net/FE/advanceSearch.do?method=toView&id=YsdsdebY18712261Y $z Click for full text (McGrawHill)

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