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Southwest Airlines

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Southwest AirlinesChris Lauer.
作者:	Lauer, Chris,
出版者:	Santa Barbara, Calif. :Greenwood,c2010.
面頁冊數:	ix, 190 p. :col. ill. ;25 cm.
標題:	AirlinesManagement.United States
電子資源:	An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information.
ISBN:	0313378649 (e-book)

Southwest Airlines
Lauer, Chris,1966-

Southwest Airlines[electronic resource] /Chris Lauer. - Santa Barbara, Calif. :Greenwood,c2010. - ix, 190 p. :col. ill. ;25 cm. - Corporations that changed the world. - Corporations that changed the world..

Includes bibliographical references and index.

An introduction to Southwest Airlines -- The history of Southwest Airlines: founders and leaders -- Southwest's unique corporate culture -- A role model for other organizations -- Satisfied passengers and frequent fliers -- Love, freedom, and Southwest's corporate practices -- Southwest's people and planes -- Hiring and training: Southwest's university for people -- Customer service, blogging, and security at Southwest -- Leadership at Southwest.

ISBN: 0313378649 (e-book)

LCCN: 2010000934Subjects--Corporate Names:

441261
Southwest Airlines Co.
--Management.Subjects--Topical Terms:

246408
Airlines
--Management.--United States

LC Class. No.: HE9803.S68 / L38 2010

Dewey Class. No.: 387.7/4206573

Southwest Airlines
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008 101104s2010 caua sb 001 0 eng
010 $a 2010000934
020 $a 0313378649 (e-book)
020 $a 9780313378645 (e-book)
020 $a 0313378630 (alk. paper)
020 $a 9780313378638 (alk. paper)
035 $a ABC0313378649
040 $a DLC $c DLC
043 $a n-us---
050 0 0 $a HE9803.S68 $b L38 2010
082 0 0 $a 387.7/4206573 $2 22
100 1 $a Lauer, Chris, $d 1966- $3 471245
245 1 0 $a Southwest Airlines $h [electronic resource] / $c Chris Lauer.
260 $a Santa Barbara, Calif. : $b Greenwood, $c c2010.
300 $a ix, 190 p. : $b col. ill. ; $c 25 cm.
490 1 $a Corporations that changed the world
504 $a Includes bibliographical references and index.
505 0 $a An introduction to Southwest Airlines -- The history of Southwest Airlines: founders and leaders -- Southwest's unique corporate culture -- A role model for other organizations -- Satisfied passengers and frequent fliers -- Love, freedom, and Southwest's corporate practices -- Southwest's people and planes -- Hiring and training: Southwest's university for people -- Customer service, blogging, and security at Southwest -- Leadership at Southwest.
610 2 0 $a Southwest Airlines Co. $x Management. $3 441261
650 0 $a Airlines $z United States $x Management. $3 246408
776 1 $c Original $z 0313378630
830 0 $a Corporations that changed the world. $3 351920
856 4 0 $3 Bibliographic record display $u http://ebooks.abc-clio.com/?isbn=9780313378645 $z An electronic book in the ABC-CLIO eBooks Online database, accessible through the World Wide Web; click for information.