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Voice-of-the-Customer Marketing : A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Voice-of-the-Customer Marketing : A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay by Ernan Roman
作者:	Roman, Ernan
出版者:	New York :McGraw-Hill,2011
面頁冊數:	248 p.
標題:	Relationship marketingTextbooks.
電子資源:	http://lb20.mcgrawhill.libraryandbook.net/FE/search_viewOpen.action?bookId=YsdsdebY18712b37Y
ISBN:	007174083X

Voice-of-the-Customer Marketing : A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay
Roman, Ernan

Voice-of-the-Customer Marketing : A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay [electronic resources] /by Ernan Roman - 1st ed - New York :McGraw-Hill,2011 - 248 p.

ISBN: 007174083XSubjects--Topical Terms:

446391
Relationship marketing
--Textbooks.

LC Class. No.: HF5415.55 / .R66 2010

Dewey Class. No.: 658.8/12

Voice-of-the-Customer Marketing : A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay
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