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Service design and delivery

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Angelis, Jannis.

Service design and delivery

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Service design and deliveryedited by Mairi Macintyre, Glenn Parry, Jannis Angelis.
其他作者:	Macintyre, Mairi.
出版者:	Boston, MA :Springer Science+Business Media, LLC,2011.
面頁冊數:	xxii, 169 p. :ill., digital ;24 cm.
叢書名:	Service science: Research and innovations in the service economy,
Contained By:	Springer eBooks
標題:	Service industries.
電子資源:	http://dx.doi.org/10.1007/978-1-4419-8321-3
ISBN:	9781441983213 (electronic bk.)

Service design and delivery
Service design and delivery[electronic resource] /edited by Mairi Macintyre, Glenn Parry, Jannis Angelis. - Boston, MA :Springer Science+Business Media, LLC,2011. - xxii, 169 p. :ill., digital ;24 cm. - Service science: Research and innovations in the service economy,1865-4924.

ISBN: 9781441983213 (electronic bk.)Subjects--Topical Terms:

201121
Service industries.

LC Class. No.: HD9980.5 / .S47 2011

Dewey Class. No.: 658.8

Service design and delivery
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650 0 $a Service industries $x Quality control. $3 454467
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650 2 4 $a Business Information Systems. $3 274346
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