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Managing service operationsdesign an...
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Hollins, Bill.
Managing service operationsdesign and implementation /
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Managing service operationsBill Hollins and Sadie Shinkins.
其他題名:
design and implementation /
作者:
Hollins, Bill.
其他作者:
Shinkins, Sadie.
出版者:
London :Sage Publications,2006.
面頁冊數:
xii, 299 p. :ill.
標題:
Service industriesManagement.
電子資源:
An electronic book accessible through the World Wide Web; click to view
Managing service operationsdesign and implementation /
Hollins, Bill.
Managing service operations
design and implementation /[electronic resource] :Bill Hollins and Sadie Shinkins. - London :Sage Publications,2006. - xii, 299 p. :ill.
Includes bibliographical references (p. [289]-296) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.Subjects--Topical Terms:
200007
Service industries
--Management.Index Terms--Genre/Form:
214472
Electronic books.
LC Class. No.: HD9980.5 / .H65 2006eb
Managing service operationsdesign and implementation /
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An electronic book accessible through the World Wide Web; click to view
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