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挑戰型與干擾型壓力對工作家庭衝突和工作倦怠的影響 = The effec...

國立高雄大學經營管理研究所

挑戰型與干擾型壓力對工作家庭衝突和工作倦怠的影響 = The effects of Hindrance Stress and Challenge Stress on Work-family Conflicts and Burnout

紀錄類型:	書目-語言資料,印刷品 : 單行本
並列題名:	The effects of Hindrance Stress and Challenge Stress on Work-family Conflicts and Burnout
作者:	蘇浩,
其他團體作者:	國立高雄大學
出版地:	[高雄市]
出版者:	撰者;
出版年:	2012[民101]
面頁冊數:	41面圖，表 : 30公分;
標題:	工作壓力
標題:	Job stress
電子資源:	http://handle.ncl.edu.tw/11296/ndltd/30833493122949503790
附註:	106年4月25日公開
附註:	參考書目：面37-39
摘要註:	LePine, Podsakoff, LePine 指出干擾型壓力和挑戰型壓力往往會與員工的態度與績效有著相反的關係。過去有許多實證研究探討了這兩種壓力型式(干擾型壓力和挑戰型壓力)和績效產出(如學習成效和創造力)之間的關係。這些研究在先前發現了干擾型壓力與學習成效與創造力有著負向的關係。相反的，挑戰型壓力卻與學習成效和創造力呈現正向的關係。本研究主要是在探討兩壓力型式對工作家庭衝突和工作倦怠之間的關係，並認為干擾型壓力和挑戰型壓力對於工作倦怠會呈相反之關係(亦即各別一正一負的關係)。至於工作家庭衝突，兩壓力型式則會皆與其呈現正向關係。本研究將對台灣各式各樣的金融服務業進行抽樣，如壽險業、金控業、銀行、信託和合作社等企業。一旦選好了研究的企業對象，本研究便會納入來自各層級的男女員工，一同參加本研究。研究結果能夠釐清當前我們對於壓力的效果能如何有效指引員工，藉以提高壓力管理實務的有效性。研究結果顯示，在工作倦怠部份，挑戰型壓力對其呈負相關，干擾型壓力則對其呈正相關；而對於工作家庭衝突，挑戰型壓力與其呈負相關，干擾型壓力則對其呈正相關。根據本研究結果可知，若將壓力分為挑戰與干擾兩類型，可發現壓力對員工而言並非是個有害的因子，員工們在工作環境中，假若有給予適度地壓力類型(如挑戰型壓力)，也可降低它們的工作倦怠感以及緩和他們的工作家庭衝突。 LePine, Podsakoff, & LePine indicated that hindrance-related stress and challenge-related stress tend to have contrary relationships with employees' attitudes and performance. Prior empirical studies investigated the relationships of two stress types (i.e., hindrance-related stress and challenge-related stress) with performance outcomes (e.g., learning performance and creativity). The findings indicated that hindrance-related stress has negative relation with learning performance and creativity. Conversely, challenge-related stress has positive relation with learning performance and creativity. This study primarily investigates the relationships of two stress types with work-family conflicts and burnout. This study proposes that the hindrance-related stress and challenge-related stress have contrary relationships with burnout (i.e., positive and negative relationship, respectively), and both stress types have contrary relationships with work-family conflicts as well. A purposive sampling method will be adopted to select various types of finance, marketing, transport, catering, and personnel enterprises in Taiwanese service industry. These service sectors will be chosen because heterogeneous samples of employees in the service industry are more likely to be sought there. Once a firm is selected, a quota sampling method will be used to recruit equivalent numbers of employees from both genders, and from various ranks of various departments to participate in the survey. The results of this study may clarify our current knowledge of how stress effects can be useful in guiding efforts intended to enhance the usefulness of stress management practices.The results of this study show that challenge stress has a negative relation with burnout; however, the hindrance stress has a positive relation with it. As to work-family conflict, challenge stress has a negative relation with burnout, but the hindrance stress has a positive relation with work-family conflict.Judging from this study, we may know that not every stress is such a bad factor as one think if properly categorized. Stress will help to relieve the burnout and work-family conflict of employees while they are under proper stress like challenge stress.

挑戰型與干擾型壓力對工作家庭衝突和工作倦怠的影響 = The effects of Hindrance Stress and Challenge Stress on Work-family Conflicts and Burnout
蘇, 浩

挑戰型與干擾型壓力對工作家庭衝突和工作倦怠的影響 = The effects of Hindrance Stress and Challenge Stress on Work-family Conflicts and Burnout / 蘇浩撰 - [高雄市] : 撰者, 2012[民101]. - 41面 ; 圖，表 ; 30公分.
106年4月25日公開參考書目：面37-39.
工作壓力Job stress

挑戰型與干擾型壓力對工作家庭衝突和工作倦怠的影響 = The effects of Hindrance Stress and Challenge Stress on Work-family Conflicts and Burnout
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