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Customer-centric knowledge managemen...

~

Al-Shammari, Minwir, (1962-)

Customer-centric knowledge managementconcepts and applications /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Customer-centric knowledge managementMinwir Mallouh Al-Shammari, editor.
其他題名:	concepts and applications /
其他作者:	Al-Shammari, Minwir,
出版者:	Hershey, Pa. :IGI Global,c2012.
面頁冊數:	xv, 315 p. :ill. ;29 cm.
標題:	Customer relations.
電子資源:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-089-7
ISBN:	9781613500903 (electronic bk.)

Customer-centric knowledge managementconcepts and applications /
Customer-centric knowledge managementconcepts and applications /[electronic resource] :Minwir Mallouh Al-Shammari, editor. - Hershey, Pa. :IGI Global,c2012. - xv, 315 p. :ill. ;29 cm.

Includes bibliographical references.

ISBN: 9781613500903 (electronic bk.) Subjects--Topical Terms:

202164
Customer relations.

LC Class. No.: HF5415.5 / .C833 2012e

Dewey Class. No.: 658.4/038

Customer-centric knowledge managementconcepts and applications /
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020 $a 9781613500897 (hardcover)
020 $a 9781613500910 (print & perpetual access)
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035 $a (OCoLC)807844849
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245 0 0 $a Customer-centric knowledge management $h [electronic resource] : $b concepts and applications / $c Minwir Mallouh Al-Shammari, editor.
260 $a Hershey, Pa. : $b IGI Global, $c c2012.
300 $a xv, 315 p. : $b ill. ; $c 29 cm.
504 $a Includes bibliographical references.
650 0 $a Customer relations. $3 202164
650 0 $a Knowledge management. $3 200613
650 0 $a Relationship marketing. $3 187343
700 1 $a Al-Shammari, Minwir, $d 1962- $3 310950
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856 4 1 $3 Chapter PDFs via platform: $u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-089-7

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