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Flip the funnelhow to use existing c...

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Jaffe, Joseph, (1970-)

Flip the funnelhow to use existing customers to gain new ones /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Flip the funnelJoseph Jaffe.
其他題名:	how to use existing customers to gain new ones /
作者:	Jaffe, Joseph,
出版者:	Hoboken, N.J. :Wiley,c2010.
面頁冊數:	1 online resource :ill. (some col.)
標題:	Customer relations.
電子資源:	http://onlinelibrary.wiley.com/book/10.1002/9781118257852
ISBN:	9781118257852 (electronic bk.)

Flip the funnelhow to use existing customers to gain new ones /
Jaffe, Joseph,1970-

Flip the funnelhow to use existing customers to gain new ones /[electronic resource] :Joseph Jaffe. - Hoboken, N.J. :Wiley,c2010. - 1 online resource :ill. (some col.)

Includes bibliographical references and index.

ISBN: 9781118257852 (electronic bk.)Subjects--Topical Terms:

202164
Customer relations.

LC Class. No.: HF5415.5 / .J33 2010eb

Dewey Class. No.: 658.8/72

Flip the funnelhow to use existing customers to gain new ones /
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020 $a 9781118257852 (electronic bk.)
020 $a 1118257855 (electronic bk.)
020 $a 9780470591246 (electronic bk.)
020 $a 0470591242 (electronic bk.)
020 $a 9780470591260 (electronic bk. : Adobe Digital Editions)
020 $a 0470591269 (electronic bk. : Adobe Digital Editions)
020 $a 9780470591253 (electronic bk. : Mobipocket Reader)
020 $a 0470591250 (electronic bk. : Mobipocket Reader)
020 $z 9780470487853 (cloth)
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050 4 $a HF5415.5 $b .J33 2010eb
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100 1 $a Jaffe, Joseph, $d 1970- $3 612180
245 1 0 $a Flip the funnel $h [electronic resource] : $b how to use existing customers to gain new ones / $c Joseph Jaffe.
260 $a Hoboken, N.J. : $b Wiley, $c c2010.
300 $a 1 online resource : $b ill. (some col.)
504 $a Includes bibliographical references and index.
588 $a Description based on print version record.
650 0 $a Customer relations. $3 202164
650 0 $a Business referrals. $3 245699
650 0 $a Customer services. $3 200368
856 4 0 $3 John Wiley $u http://onlinelibrary.wiley.com/book/10.1002/9781118257852

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http://onlinelibrary.wiley.com/book/10.1002/9781118257852

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