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激勵制度對於公務人員之工作績效及工作滿意度之研究-以高雄市政府為例 = ...

國立高雄大學高階經營管理碩士在職專班(EMBA)

激勵制度對於公務人員之工作績效及工作滿意度之研究-以高雄市政府為例 = The Effect of Incentive Compensation System onJob Performance and the Degree of Job Satisfaction : Evidence from Kaohsiung City Government

紀錄類型:	書目-語言資料,印刷品 : 單行本
並列題名:	The Effect of Incentive Compensation System onJob Performance and the Degree of Job Satisfaction : Evidence from Kaohsiung City Government
作者:	李柏毅,
其他團體作者:	國立高雄大學
出版地:	[高雄市]
出版者:	撰者;
出版年:	2013[民102]
面頁冊數:	89面圖，表格 : 30公分;
標題:	公務人員
標題:	civil servants
電子資源:	http://handle.ncl.edu.tw/11296/ndltd/76997159409163430670
附註:	參考書目：面41-45
附註:	102年10月31日公開
摘要註:	「全球化」的風行，世界各國政府皆積極進行各項政府組織再造運動，加上人民對政府的要求相對提高，企業講究的「服務導向」理念也被人民所要求著，故紛紛引進民間企業之績效管理與策略管理的機制，要求各政府機關必須設計客觀施政績效評估方法與激勵誘因，來因應外在環境的變遷及滿足民眾的需求。正因如此，為了讓公務人員可以改善工作績效，進而大幅提升政府效能，有助於提升國家競爭力。另外，也可讓人民對政府效能、公務員服務品質期望提高，進而對其不良觀感有所改善，獎酬考績制度可協助公務人員，在不斷成長中，享有工作上的成就感，也可以強化人民對政府的認同感。由於良好的激勵制度結構可以有效的激勵員工、提升人力資源素質，進一步還能提升員工工作績效與組織團隊績效。故管理者若能設計一套良好的激勵制度，一定能夠激發員工之工作潛能，提高工作滿意度，進而提高工作績效。故本研究之主要目的在了解高雄市政府公務人員對於獎酬公平知覺激勵制度及工作滿意度對其工作績效之影響。本研究以分層立意抽樣方式進行抽樣，共計回收有效主管問卷76份，有效員工問卷809份，回收率分別為63%及71%。本研究發現，公務人員之激勵制度會因年齡、教育程度與職等的不同而有所差異；工作滿意度會因年齡、教育程度、年資以及職等的不同而有所差異；工作績效會因年齡、教育程度、年資以及職等的不同而有所差異。另外，本研究發現，高雄市政府之激勵制度並不會影響員工的工作績效；激勵制度對工作滿意度有顯著影響；工作滿意度對工作績效有顯著影響；最後，工作滿意度在激勵制度與工作績效並沒有中介效果。 "Globalization" of popular governments around the world are actively carry out various government restructuring exercise, coupled with people's demands on the Government relative increase, companies pay attention to the "service-oriented" concept has also been requested by the people, so the introduction of private enterprises have The performance management and strategic management of the mechanism to require all government agencies must be designed to address the objective performance evaluation methods and motivating incentives to cope with changes in the external environment and to meet the people's needs. For this reason, in order to allow public servants to improve job performance, and thus significantly improve government efficiency and help enhance national competitiveness. Alternatively, you can allow people to government efficiency, quality of service to raising expectations, and thus poor perception of their improvement in the performance appraisal system to help reward civil servants in the growing, and enjoys the feeling of accomplishment at work, but also can strengthen the people the government's sense of identity. As good incentive system structure can effectively motivate employees, enhance quality of human resources, but also further enhance staff performance and organizational team performance. Therefore, if managers to design a good incentive system will be able to inspire employees working potential, improve job satisfaction, and improve job performance. The main purpose of this study to understand the Kaohsiung City Government officials perceived fairness for incentive reward system and job satisfaction of their job performance impact.In this study, stratified sampling purposive sampling, a total recovery of 76 valid questionnaires were competent and effective employees 809 questionnaires were returned were 63% and 71%.The study found that public employees incentive system due to age, education level and grades vary differences; job satisfaction due to age, education, seniority and level vary differences; work performance due to age, education, seniority and level differences.In addition, the study found, the Kaohsiung City Government's incentive system does not affect the employee's job performance; motivation system of job satisfaction has a significant impact; job satisfaction has a significant impact on job performance; Finally, job satisfaction and the incentive system no mediating effect of job performance.

激勵制度對於公務人員之工作績效及工作滿意度之研究-以高雄市政府為例 = The Effect of Incentive Compensation System onJob Performance and the Degree of Job Satisfaction : Evidence from Kaohsiung City Government
李, 柏毅

激勵制度對於公務人員之工作績效及工作滿意度之研究-以高雄市政府為例 = The Effect of Incentive Compensation System onJob Performance and the Degree of Job Satisfaction : Evidence from Kaohsiung City Government / 李柏毅撰 - [高雄市] : 撰者, 2013[民102]. - 89面 ; 圖，表格 ; 30公分.
參考書目：面41-45102年10月31日公開.
公務人員civil servants

激勵制度對於公務人員之工作績效及工作滿意度之研究-以高雄市政府為例 = The Effect of Incentive Compensation System onJob Performance and the Degree of Job Satisfaction : Evidence from Kaohsiung City Government
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