領導風格對員工工作滿意度之研究-以高雄市政府消防局外勤大隊為例 = An...
國立高雄大學亞太工商管理學系碩士班

 

  • 領導風格對員工工作滿意度之研究-以高雄市政府消防局外勤大隊為例 = An Impact Study of Leadership Style on Job Satisfaction: The Case of Field Corps of Kaohsiung City Government Fire Bureau
  • 紀錄類型: 書目-語言資料,印刷品 : 單行本
    並列題名: An Impact Study of Leadership Style on Job Satisfaction: The Case of Field Corps of Kaohsiung City Government Fire Bureau
    作者: 沈祈祥,
    其他團體作者: 國立高雄大學
    出版地: [高雄市]
    出版者: 撰者;
    出版年: 民104[2015]
    面頁冊數: 97面圖,表 : 30公分;
    標題: 交易型領導
    標題: Transactional leadership
    電子資源: http://handle.ncl.edu.tw/11296/ndltd/99403407120242977643
    附註: 105年3月31日公開
    附註: 參考書目:面77-83
    摘要註: 消防工作攸關人民生活及生命財產安全,越是先進國家,對於消防及災害防救之工作越是重視。消防人員與社會民眾生命財產安全之關係密切且重要,因此消防人員之身心安全、組織健全是最直接且深切影響著消防救災之好壞。而外勤單位主管領導風格更是影響基層消防人員工作滿意及向心力之關鍵,因此提升其工作滿意程度,將有賴領導者採取適當之領導行為。消防人員之工作滿意度高,願提供高品質之服務,能大幅提高團體單位勤、業務之執行能力,對基層分隊相關各項績效及發展必能產生助益。本研究採用問卷調查法,對高雄市政府消防局外勤大隊基層消防人員,共發出問卷300份,回收有效問卷291份,經由SPSS統計處理,分析討論,研究結果發現如下:1.消防局外勤大隊員工對於工作滿意度普遍滿意2.消防員對工作滿意度不會因不同背景而有所差異3.領導行為對工作滿意有顯著正向影響依據本研究,提出1.善用交易型領導,留住人才。2.瞭解部屬,提高消防局外勤大隊員工工作滿意度。3.擬定相關制度,給予消防局外勤大隊員工工作福利保障等建議,以供消防單位作為改善參考。 The fire-fighting job connects with citizens' daily life and safety of their properties. The more developed countries, the more focus on fire-fighting and disaster-prevention job. Since the relationship between the fire-fighters and citizen's life and property is so important, the fire-fighter's mental and physical condition and a sound organization are directly influencing the quality of fire-fighting and disaster-prevention. Moreover, the leadership style of field station heads is a key factor on job satisfaction for the fire-fighters. Therefore, an enhance of fire-fighters' job satisfaction will depend on leaders' proper behavior to promote the job satisfaction. The higher job satisfaction will provide the better service. The results will be beneficial to the performance and development for the basic station. The method used in this study is the questionnaire survey. A total of 300 questionnaires was distributed to the fire-fighters in field corps of Kaohsiung City Fire Bureau, and some 291 valid questionnaires were returned. By running the SPSS statistical software, major results are summarized as follows: 1. Most of the field fire-fighter are generally satisfied with their job; 2. The degree of job dissatisfaction has not statistically significant between different backgrounds; 3. There is a significant positive relation between leadership behavior and job satisfaction; and 4. There is a significant negative relation between education background and job satisfaction. According to the results, some suggestions are offered as follows: 1. transactional leadership should be applied, so as to avoid the brain drain; 2. fully understanding the subordinates in order to promote the degree of job satisfaction of the fire-fighters of field corps; and 3. Sound regulations should be made to guarantee the job and welfare of the fire-fighters of field corps.
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