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Social media for government services

Georgakopoulos, Dimitrios.

Social media for government services

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Social media for government servicesedited by Surya Nepal, Cecile Paris, Dimitrios Georgakopoulos.
其他作者:	Nepal, Surya.
出版者:	Cham :Springer International Publishing :2015.
面頁冊數:	xii, 409 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
標題:	Internet in public administration.
電子資源:	http://dx.doi.org/10.1007/978-3-319-27237-5
ISBN:	9783319272375$q(electronic bk.)

Social media for government services
Social media for government services[electronic resource] /edited by Surya Nepal, Cecile Paris, Dimitrios Georgakopoulos. - Cham :Springer International Publishing :2015. - xii, 409 p. :ill., digital ;24 cm.

Social Media in Government Services: An Introduction -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation -- Social Media Policy in Turkish Municipalities: Disparity between Awareness and Implementation -- Detecting Bursty Topics of Correlated News and Twitter for Government Services -- Gamification on the Social Web -- A Lexical Resource for Identifying Public Services Names on the Social Web -- Multi-Hazard Detection by Integrating Social Media and Physical Sensors.

This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers.

ISBN: 9783319272375$q(electronic bk.)

Standard No.: 10.1007/978-3-319-27237-5doiSubjects--Topical Terms:

208018
Internet in public administration.

LC Class. No.: JF1525.A8 / S63 2015

Dewey Class. No.: 004

Social media for government services
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505 0 $a Social Media in Government Services: An Introduction -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation -- Social Media Policy in Turkish Municipalities: Disparity between Awareness and Implementation -- Detecting Bursty Topics of Correlated News and Twitter for Government Services -- Gamification on the Social Web -- A Lexical Resource for Identifying Public Services Names on the Social Web -- Multi-Hazard Detection by Integrating Social Media and Physical Sensors.
520 $a This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers.
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