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e-Consumers in the era of new tourism

Sezgin, Erkan.

e-Consumers in the era of new tourism

Record Type:	Electronic resources : Monograph/item
Title/Author:	e-Consumers in the era of new tourismedited by Erkan Sezgin.
other author:	Sezgin, Erkan.
Published:	Singapore :Springer Singapore :2016.
Description:	x, 139 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	TravelComputer network resources.
Online resource:	http://dx.doi.org/10.1007/978-981-10-0087-4
ISBN:	9789811000874$q(electronic bk.)

e-Consumers in the era of new tourism
e-Consumers in the era of new tourism[electronic resource] /edited by Erkan Sezgin. - Singapore :Springer Singapore :2016. - x, 139 p. :ill., digital ;24 cm. - Managing the Asian century,2364-5857. - Managing the Asian century..

Chapter 1: An Introduction to Consumer Metamorphosis in the Digital Age -- Chapter 2: Mobile Communication and Applications in Tourism -- Chapter 3: Usage of E-loyalty Programs in Hospitality Industry -- Chapter 4: New Toy of Marketing Communication in Tourism: Gamification -- Chapter 5: The Symbolic Representation of Tourism Destinations: A Semiotic Analysis -- Chapter 6: Customer Decision on Hotel Booking via Mobile Phone Applications: A Case Study of Luxury Hotels in Bangkok -- Chapter 7: MoViT: A 3D Mobile Virtual Tour App of Panguil River Eco-Park -- Chapter 8: Marketing for new tourism perceived by East-Asian e-consumers.

This book focuses on the role of e-consumers and e-marketing in the era of new tourism. It addresses themes such as the tourism "prosumer" at work, the evolution of tourism services, the collaboration and co-creation, as well as the e-complaint behavior of e-consumers in tourism. It also discusses topics such as mobile marketing, gamification as a marketing communication tool, the impact of social media on tourism consumers, and the use of e-loyalty programs in the accommodation sector. Students taking e-marketing and market research courses in tourism can use this work as a source book for the principles of new marketing management. e-Consumers in the Era of New Tourism serves as a helpful resource for practitioners, as well as researchers and students of e-marketing.

ISBN: 9789811000874$q(electronic bk.)

Standard No.: 10.1007/978-981-10-0087-4doiSubjects--Topical Terms:

295879
Travel
--Computer network resources.

LC Class. No.: G155.A1 / E266 2016

Dewey Class. No.: 025.0691

e-Consumers in the era of new tourism
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505 0 $a Chapter 1: An Introduction to Consumer Metamorphosis in the Digital Age -- Chapter 2: Mobile Communication and Applications in Tourism -- Chapter 3: Usage of E-loyalty Programs in Hospitality Industry -- Chapter 4: New Toy of Marketing Communication in Tourism: Gamification -- Chapter 5: The Symbolic Representation of Tourism Destinations: A Semiotic Analysis -- Chapter 6: Customer Decision on Hotel Booking via Mobile Phone Applications: A Case Study of Luxury Hotels in Bangkok -- Chapter 7: MoViT: A 3D Mobile Virtual Tour App of Panguil River Eco-Park -- Chapter 8: Marketing for new tourism perceived by East-Asian e-consumers.
520 $a This book focuses on the role of e-consumers and e-marketing in the era of new tourism. It addresses themes such as the tourism "prosumer" at work, the evolution of tourism services, the collaboration and co-creation, as well as the e-complaint behavior of e-consumers in tourism. It also discusses topics such as mobile marketing, gamification as a marketing communication tool, the impact of social media on tourism consumers, and the use of e-loyalty programs in the accommodation sector. Students taking e-marketing and market research courses in tourism can use this work as a source book for the principles of new marketing management. e-Consumers in the Era of New Tourism serves as a helpful resource for practitioners, as well as researchers and students of e-marketing.
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