• 顧客3.0 = Customer experience 3.0 : 人+服務流程+科技應用的綜合; high-profit strategies in the age of techno service
  • Record Type: Electronic resources : monographic
    Paralel Title: Customer experience 3.0
    Title Information: 人+服務流程+科技應用的綜合
    Author: 古德曼
    Secondary Intellectual Responsibility: 池熙璿,
    Secondary Intellectual Responsibility: 華藝數位股份有限公司
    Place of Publication: 新北市汐止區
    Published: 中國生產力中心;
    Year of Publication: 2015[民104]
    Edition: 初版
    Description: 311面圖 :
    Subject: 顧客服務 -
    Subject: 顧客關係管理 -
    Online resource: http://www.airitibooks.com/Detail/Detail?PublicationID=P20160806148
    Notes: 資料形式:文字
    Notes: 檢索形式:電子書服務平台
    Notes: 系統需求:網頁瀏覽器或iRead eBook
    Notes: 譯自: Customer experience 3.0: high-profit strategies in the age of techno service
    ISBN: 9789866254598
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