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Conflict management

Proksch, Stephan.

Conflict management

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Conflict managementby Stephan Proksch.
作者:	Proksch, Stephan.
出版者:	Cham :Springer International Publishing :2016.
面頁冊數:	xi, 134 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
標題:	Conflict management.
電子資源:	http://dx.doi.org/10.1007/978-3-319-31885-1
ISBN:	9783319318851$q(electronic bk.)

Conflict management
Proksch, Stephan.

Conflict management[electronic resource] /by Stephan Proksch. - Cham :Springer International Publishing :2016. - xi, 134 p. :ill., digital ;24 cm. - Management for professionals,2192-8096. - Management for professionals..

Recognising and Resolving Conflicts -- Traditional Methods of Conflict Management -- Complementary Methods of Conflict Management -- Mediation -- Mediation Techniques -- Questioning Techniques -- Conflict Prevention -- Setting up an Internal Company Conflict Management System -- Establishment of Mediation Facilities within an Enterprise: Two Case Studies -- Check Lists, Mediation Agreement, Codes of Conduct.

This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.

ISBN: 9783319318851$q(electronic bk.)

Standard No.: 10.1007/978-3-319-31885-1doiSubjects--Topical Terms:

219544
Conflict management.

LC Class. No.: HD42 / .P76 2016

Dewey Class. No.: 658.4053

Conflict management
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