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Exploring service science10th Intern...

(1998 :)

Exploring service science10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Exploring service scienceedited by Henriqueta Novoa, Monica Dragoicea, Niklas Kuhl.
其他題名:	10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /
其他題名:	IESS 2020
其他作者:	Novoa, Henriqueta.
團體作者:
出版者:	Cham :Springer International Publishing :2020.
面頁冊數:	xi, 400 p. :ill. (some col.), digital ;24 cm.
Contained By:	Springer eBooks
標題:	Computer science
電子資源:	https://doi.org/10.1007/978-3-030-38724-2
ISBN:	9783030387242$q(electronic bk.)

Exploring service science10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /
Exploring service science10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /[electronic resource] :IESS 2020edited by Henriqueta Novoa, Monica Dragoicea, Niklas Kuhl. - Cham :Springer International Publishing :2020. - xi, 400 p. :ill. (some col.), digital ;24 cm. - Lecture notes in business information processing,3771865-1348 ;. - Lecture notes in business information processing ;96..

This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

ISBN: 9783030387242$q(electronic bk.)

Standard No.: 10.1007/978-3-030-38724-2doiSubjects--Topical Terms:

252805
Computer science

LC Class. No.: QA75.5 / .I58 2020

Dewey Class. No.: 005.7

Exploring service science10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /
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