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The journey mapping playbook :a prac...

Angrave, Jerry.

The journey mapping playbook :a practical guide to preparing, facilitating and unlocking the value of customer journey mapping

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	The journey mapping playbook :Jerry Angrave.
其他題名:	a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
作者:	Angrave, Jerry.
出版者:	Berlin :De Gruyter,c2020.
面頁冊數:	1 online resource (155 p.) :col. ill., col. ports.
標題:	Customer relations.
電子資源:	https://www.degruyter.com/isbn/9783110641332
ISBN:	9783110641332$q(PDF)

The journey mapping playbook :a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
Angrave, Jerry.

The journey mapping playbook :a practical guide to preparing, facilitating and unlocking the value of customer journey mapping[electronic resource] /Jerry Angrave. - 1st ed. - Berlin :De Gruyter,c2020. - 1 online resource (155 p.) :col. ill., col. ports.

ISBN: 9783110641332$q(PDF)Subjects--Topical Terms:

202164
Customer relations.

LC Class. No.: HF5415.5

Dewey Class. No.: 658.812

The journey mapping playbook :a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
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