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The art of benchmarkingan analytical guide to methods and applications for IT management /

Record Type:	Electronic resources : Monograph/item
Title/Author:	The art of benchmarkingby Martin Kutz.
Reminder of title:	an analytical guide to methods and applications for IT management /
Author:	Kutz, Martin.
Published:	Cham :Springer International Publishing :2022.
Description:	xiv, 164 p. :ill., digital ;24 cm.
Contained By:	Springer Nature eBook
Subject:	Benchmarking (Management)
Online resource:	https://doi.org/10.1007/978-3-030-90586-6
ISBN:	9783030905866$q(electronic bk.)

The art of benchmarkingan analytical guide to methods and applications for IT management /
Kutz, Martin.

The art of benchmarkingan analytical guide to methods and applications for IT management /[electronic resource] :by Martin Kutz. - Cham :Springer International Publishing :2022. - xiv, 164 p. :ill., digital ;24 cm. - Contributions to management science,2197-716X. - Contributions to management science..

Chapter 1. Terms and definitions -- Chapter 2. Mathematical foundations -- Chapter 3. Benchmarking methods -- Chapter 4. Objects of benchmarking -- Chapter 5. Established benchmarking approaches -- Chapter 6. The benchmarking process.

Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.

ISBN: 9783030905866$q(electronic bk.)

Standard No.: 10.1007/978-3-030-90586-6doiSubjects--Topical Terms:

221069
Benchmarking (Management)

LC Class. No.: HD62.15 / .K88 2022

Dewey Class. No.: 658.562

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