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Telephone and helpdesk skillsa guide...
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  • Telephone and helpdesk skillsa guide to professional English /
  • Record Type: Electronic resources : Monograph/item
    Title/Author: Telephone and helpdesk skillsby Adrian Wallwork.
    Reminder of title: a guide to professional English /
    Author: Wallwork, Adrian.
    Published: New York, NY :Springer New York :2014.
    Description: xvi, 178 p. :ill., digital ;24 cm.
    Contained By: Springer eBooks
    Subject: Telephone etiquette.
    Online resource: http://dx.doi.org/10.1007/978-1-4939-0638-3
    ISBN: 9781493906383 (electronic bk.)
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