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組織文化、知識分享與組織公民行為關係之研究 = An Relations...

國立高雄大學高階經營管理碩士在職專班(EMBA)

組織文化、知識分享與組織公民行為關係之研究 = An Relationship Study on Organization Culture, Knowledge Sharing, Organizational Citizenship Behavior：The Enablers have a Moderating Effect : 促動因子之調節效果

紀錄類型:	書目-語言資料,印刷品 : 單行本
並列題名:	An Relationship Study on Organization Culture, Knowledge Sharing, Organizational Citizenship Behavior：The Enablers have a Moderating Effect
副題名:	促動因子之調節效果
作者:	黃鈺銘,
其他團體作者:	國立高雄大學
出版地:	[高雄市]
出版者:	撰者;
出版年:	2012[民101]
面頁冊數:	10, 180面圖，表格 : 30公分;
標題:	組織文化
標題:	organization culture
電子資源:	http://handle.ncl.edu.tw/11296/ndltd/32217287876078611115
附註:	參考書目：面164-176
附註:	附錄：研究問卷
其他題名:	組織文化知識分享與組織公民行為關係之研究
其他題名:	促動因子之調節效果
摘要註:	本研究從信任與激勵理論的觀點來探討組織文化與知識分享對組織公民行為的影響。軍事組織以激發組織成員具有高度價值觀、使命感及榮譽心，組織文化以層級領導作風，主導思維(忠誠、信念、勇氣、犧牲與奉獻)與體現活動(服從、盡職、團結與達成任務)。重視個人與組織價值觀的契合度對成員與組織整體的效能以具有正面的效果。因此，從管理者角度，如何藉由組織文化脈絡，引導出信任、激勵與知識特性等因素，影響組織公民行為的展現，以提高團隊士氣、增加任務效能及建全組織績效。本研究以軍事院校中、高階幹部進修學員為研究對象，問卷採不記名方式填寫。共發放594份問卷，有效問卷506份，有效回收率為85.18﹪。採探索性因素分析、信度分析、相關分析、差異分析及迴歸分析等驗證研究假設。結果顯示：一、組織文化對知識分享具顯著正向影響；二、組織文化對組織公民行為具顯著正向影響；三、知識分享對組織公民行為具顯著正向影響；四、知識分享對組織文化與組織公民行為存在中介效果；五、促動因子在組織文化與知識分享間存在調節效果。本研究亦發現，強勢與官僚的組織文化有存在的必要性，但創新文化可以鼓勵同仁在自主性及受重視的情形下，願意分享自身的知識；另營造同仁與同仁間及長官與同仁間的互信是很重要的，當處於互信的狀態下，彼此之間分享意願及分享行為自然是高的。針對上述結果，本研究從管理實務面提出相關建議。 The study aims to explore how organizational culture and knowledge sharing influence organizational citizenship behaviors from the perspective of trust and the incentive theory.The goal of a military organization is to cultivate the values and the sense of commitment and honor of its members. Emphasizing person-organization fit in values, the multilevel organizational culture in a military organization predominate both thinking (loyalty, belief, courage, sacrifice, and devotion) and behaviors (obedience, responsibility, unity, and mission accomplishment) to increase the efficacy of the members and the organization.Hence, it is critical for a supervisor to establish trust, incentives, and knowledge properties via the organizational culture signature which influences the organizational citizenship behaviors to enhance the morale of a team, to increase the efficacy of a mission, and to improve the performance of the organization.The target population of this study includes students with middle and high rankings in the further study program in the R.O.C. military academy. This questionnaire is anonymous.A total number of 594 questionnaires were collected and 506 valid samples were received. The effective return rate was 85.18%.The data is analyzed by using the exploratory factor analysis, the reliability analysis, the correlation analysis, the analysis of variances, and the regression analysis to verify the validity of assumptions.The results of this study are concluded as the following:1. Organizational culture has a positive impact on knowledge sharing.2. Organizational culture has a positive impact on organizational citizenship behavior.3. Knowledge sharing has a positive impact on organizational citizenship behavior.4. Knowledge sharing has a mediating effect on organizational culture and organizational citizenship behavior.5. The enablers have a moderating effect on both of organizational culture and knowledge sharing.In addition, the study shows that despite the necessity of strong and bureaucratic cultures,innovation culture encourages knowledge sharing among members spontaneously with individual’s opinions respected. Besides, it is of great importance to establish mutual trust among the subordinates and between the supervisor and the subordinate since mutual trust brings high knowledge sharing willingness and frequent knowledge sharing behaviors.Based on the above results, the study provides a number of suggestions from the practical perspective of management.

組織文化、知識分享與組織公民行為關係之研究 = An Relationship Study on Organization Culture, Knowledge Sharing, Organizational Citizenship Behavior：The Enablers have a Moderating Effect : 促動因子之調節效果
黃, 鈺銘

組織文化、知識分享與組織公民行為關係之研究 = An Relationship Study on Organization Culture, Knowledge Sharing, Organizational Citizenship Behavior：The Enablers have a Moderating Effect : 促動因子之調節效果 / 黃鈺銘撰 - [高雄市] : 撰者, 2012[民101]. - 10, 180面 ; 圖，表格 ; 30公分.
參考書目：面164-176附錄：研究問卷.
組織文化organization culture

組織文化、知識分享與組織公民行為關係之研究 = An Relationship Study on Organization Culture, Knowledge Sharing, Organizational Citizenship Behavior：The Enablers have a Moderating Effect : 促動因子之調節效果
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