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Driving networked service productivity

Daiberl, Christofer F.

Driving networked service productivity

Record Type:	Electronic resources : Monograph/item
Title/Author:	Driving networked service productivityby Christofer F. Daiberl.
Author:	Daiberl, Christofer F.
Published:	Wiesbaden :Springer Fachmedien Wiesbaden :2020.
Description:	xxi, 264 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Computer networks.
Online resource:	https://doi.org/10.1007/978-3-658-29580-6
ISBN:	9783658295806$q(electronic bk.)

Driving networked service productivity
Daiberl, Christofer F.

Driving networked service productivity[electronic resource] /by Christofer F. Daiberl. - Wiesbaden :Springer Fachmedien Wiesbaden :2020. - xxi, 264 p. :ill., digital ;24 cm. - Markt- und unternehmensentwicklung markets and organisations. - Markt- und unternehmensentwicklung markets and organisations..

The concepts of networked service delivery and networked service productivity -- Approaches for improving productivity from a network perspective -- The networked service productivity improvement technique -- Design principles for improving networked service productivity.

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world. Contents The concepts of networked service delivery and networked service productivity Approaches for improving productivity from a network perspective The networked service productivity improvement technique Design principles for improving networked service productivity Target Groups Researchers and students in the field of service management and information systems Service managers and practitioners aiming to enhance the productivity of networked service offerings The Author Christofer F. Daiberl received his PhD from the Friedrich-Alexander-Universitat Erlangen-Nurnberg, where he worked as a Research Associate for Prof. Dr. Kathrin M. Moslein at the Chair of Information Systems - Innovation & Value Creation.

ISBN: 9783658295806$q(electronic bk.)

Standard No.: 10.1007/978-3-658-29580-6doiSubjects--Topical Terms:

181923
Computer networks.

LC Class. No.: TK5105.5 / .D35 2020

Dewey Class. No.: 004.6

Driving networked service productivity
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520 $a Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world. Contents The concepts of networked service delivery and networked service productivity Approaches for improving productivity from a network perspective The networked service productivity improvement technique Design principles for improving networked service productivity Target Groups Researchers and students in the field of service management and information systems Service managers and practitioners aiming to enhance the productivity of networked service offerings The Author Christofer F. Daiberl received his PhD from the Friedrich-Alexander-Universitat Erlangen-Nurnberg, where he worked as a Research Associate for Prof. Dr. Kathrin M. Moslein at the Chair of Information Systems - Innovation & Value Creation.
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