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Search result for
[ subject:"Customer services"]
70 records (0.026s)
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Page 1 of 7
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1
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Successful service operations manage...
~
King-Metters, Kathryn, (1949-)
Successful service operations management /
by:
King-Metters, Kathryn, (1949-); Metters, Richard, (1960-); Pullman, Madeleine, (1957-)
Language materials, printed
: Monograph/item
Publisher:
South-Western,
Place of Publication:
Mason, OH :
Year of Publication:
2003
ISBN:
0324135564
Availability
:
4 Copie(s) available
|
4 Copie(s) available for loan
based on 0 review(s)
2
.
Designing service excellence :people...
~
Hunt, Brian.
Designing service excellence :people and technology /
by:
Hunt, Brian.; Ivergård, Toni.
Language materials, printed
: Monograph/item
Publisher:
Taylor & Francis,
Place of Publication:
Boca Raton :
Year of Publication:
2015
ISBN:
9781439840467
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
3
.
Customer service training
~
Delvin, Kimberly.
Customer service training
by:
Delvin, Kimberly.
Electronic resources
: Monograph/item
Language:
英文
Publisher:
ATD Press,
Place of Publication:
Alexandria, VA :
Year of Publication:
2015
ISBN:
156286968X; 9781562869687; 9781607284352
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
4
.
Customer service intelligenceperspec...
~
ScienceDirect (Online service)
Customer service intelligenceperspectives for human resources and training /
by:
ScienceDirect (Online service); Van der Wagen, Lynn.
Electronic resources
: Monograph/item
Publisher:
Butterworth-Heinemann,
Place of Publication:
Oxford ;
Year of Publication:
2008
ISBN:
075068190X; 9780750681902
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
5
.
Putting stakeholder management into ...
~
Huber, Margit, (1963-)
Putting stakeholder management into practice
by:
Huber, Margit, (1963-); Pallas, Martina.; Scharioth, Joachim.; SpringerLink (Online service)
Electronic resources
: Monograph/item
Publisher:
Springer-Verlag,
Place of Publication:
New York :
Year of Publication:
2004
ISBN:
9783540206910; 9783540248026
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
6
.
Service leadership :the quest for co...
~
Grönfeldt, Svafa.
Service leadership :the quest for competitive advantage /
by:
Grönfeldt, Svafa.; Strother, Judith B.
Language materials, printed
: Monograph/item
Language:
英文
Publisher:
SAGE Publications,
Place of Publication:
Thousand Oaks :
Year of Publication:
2006
ISBN:
1412913748; 1412913756
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
7
.
Service leadership :the quest for co...
~
Gr�onfeldt, Svafa.
Service leadership :the quest for competitive advantage /
by:
Gr�onfeldt, Svafa.; Strother, Judith B.
Language materials, printed
: Monograph/item
Language:
英文
Publisher:
SAGE Publications,
Place of Publication:
Thousand Oaks :
Year of Publication:
2006
ISBN:
1412913748; 1412913756
Availability
:
0 Copie(s) available
|
0 Copie(s) available for loan
based on 0 review(s)
8
.
How to profitably delight your customers
~
Institute of Operations Management.
How to profitably delight your customers
by:
Institute of Operations Management.; Mather, Hal.
Electronic resources
: Monograph/item
Publisher:
CRC Press,; Woodhead Pub. in association with the Institute of Operations Management ;
Place of Publication:
Cambridge [England] :
Year of Publication:
1999
ISBN:
1855733811; 9781855733817
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
9
.
Service Innovation : How to Go from Customer Needs to Breakthrough Services
by:
Bettencourt, Lance
Electronic resources
: Monograph/item
Language:
英文
Publisher:
McGraw-Hill,
Place of Publication:
New York :
Year of Publication:
2010
ISBN:
007171300X; 0071717862; 9780071713009; 9780071717861
Availability
:
1 Copie(s) available
|
1 Copie(s) available for loan
based on 0 review(s)
10
.
Case studies in service operations /
~
Colley, John L.
Case studies in service operations /
by:
Colley, John L.
Language materials, printed
: Monograph/item
Publisher:
Duxbury Press,
Place of Publication:
Belmont, Calif. :
Year of Publication:
1996
ISBN:
0534511260
Availability
:
2 Copie(s) available
|
2 Copie(s) available for loan
based on 0 review(s)
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