• 1.

  CRM in real timeempowering customer ... ~ Goldenberg, Barton J.

  • CRM in real timeempowering customer relationships /
  • by: Goldenberg, Barton J.
  • Electronic resources : Monograph/item
  • Publisher: Information Today,
  • Place of Publication: Medford, N.J. :
  • Year of Publication: 2008
  • ISBN: 1573879258; 9780910965804; 9781573879255
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)
• 2.

  Managing customer relationships :les... ~ Andersen Consulting.

  • Managing customer relationships :lessons from the leaders.Research report /
  • by: Andersen Consulting.; Economist Intelligence Unit (New York, N.Y.)
  • Language materials, printed : Monograph/item
  • Publisher: The Unit,
  • Place of Publication: New York, NY :
  • Year of Publication: 1998
  • ISBN: 085058471X
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)
• 3.

  Customer connections :new strategies... ~ Cole, Paul M. (1958-)

  • Customer connections :new strategies for growth /
  • by: Cole, Paul M. (1958-); Wayland, Robert E. (1946-)
  • Language materials, printed : Monograph/item
  • Publisher: Harvard Business School Press,
  • Place of Publication: Boston, Mass :
  • Year of Publication: 1997
  • ISBN: 0875847994
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)
• 4.

  The journey mapping playbook :a prac... ~ Angrave, Jerry.

  • The journey mapping playbook :a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
  • by: Angrave, Jerry.
  • Electronic resources : Monograph/item
  • Publisher: De Gruyter,
  • Place of Publication: Berlin :
  • Year of Publication: 2020
  • ISBN: 9783110641332
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)
• 5.

  Breaking through :implementing disru... ~ Palgrave Connect (Online service)

  • Breaking through :implementing disruptive customer centricity /
  • by: Palgrave Connect (Online service); Vandermerwe, Sandra,
  • Electronic resources : Monograph/item
  • Year of Publication: 2014
  • ISBN: 1137395516; 9781137395511
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)
• 6.

  Customer experience management :a re... ~ Schmitt, Bernd.

  • Customer experience management :a revolutionary approach to connecting with your customers /
  • by: Schmitt, Bernd.
  • Language materials, printed : Monograph/item
  • Publisher: Wiley,
  • Place of Publication: New York :
  • Year of Publication: 2003
  • ISBN: 0471237744
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)
• 7.

  Customer focus :key account manageme... ~ Eglin, Beatrice.

  • Customer focus :key account management for investment goods /
  • by: Eglin, Beatrice.; European Broadcasting Union.; Films for the Humanities (Firm)
  • Projected and video material : Monograph/item
  • Language: 英文
  • Publisher: Films for the Humanities & Sciences,
  • Place of Publication: Princeton, NJ :
  • Year of Publication: 2004
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)
• 8.

  Love thy customer :creating delight,... ~ Brinkman, Rick.

  • Love thy customer :creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers /
  • by: Brinkman, Rick.; Kirschner, Rick.
  • Language materials, printed : Monograph/item
  • Language: 英文
  • Publisher: McGraw-Hill,
  • Place of Publication: New York :
  • Year of Publication: 2006
  • ISBN: 0071448020
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)
• 9.

  Trust-based selling :using customer ... ~ Green, Charles H.

  • Trust-based selling :using customer focus and collaboration to build long-term relationships /
  • by: Green, Charles H.
  • Language materials, printed : Monograph/item
  • Language: 英文
  • Publisher: McGraw-Hill,
  • Place of Publication: New York :
  • Year of Publication: 2006
  • ISBN: 0071461949
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)
• 10.

  Handbook of CRM :achieving excellenc... ~ Payne, Adrian.

  • Handbook of CRM :achieving excellence in customer management /
  • by: Payne, Adrian.
  • Language materials, printed : Monograph/item
  • Publisher: Elsevier Butterworth-Heinemann,
  • Place of Publication: Burlington, MA :
  • Year of Publication: 2006
  • ISBN: 0750664371; 9780750664370
  • Availability: 1 Copie(s) available | 1 Copie(s) available for loan
  • based on 0 review(s)