Relationship marketing.
Overview
Works: | 45 works in 15 publications in 15 languages |
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Titles
Relationship marketing in professional services :a study of agency-client dynamics in the advertising sector /
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Relationship marketing :dialogue & networks in the e-commerce era /
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Customer relationship management :integrating marketing strategy and information technology /
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Lead generation for the complex sale :boost the quality and quality of leads to increase your ROI /
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Customer experience management :a revolutionary approach to connecting with your customers /
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Customer knowledge management :people, processes, and technology /
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Success with Microsoft Dynamics CRM 4.0implementing customer relationship management /
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Relationship aspect marketingbuilding customer loyalty in the Internet Age /
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The impact of culture on relationship marketing in international servicesa target group-specific analysis in the context of banking services /
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Lead generation for the complex sale :boost the quality and quantity of leads to increase your ROI
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Reputation transfer to enter new B-to-B marketsmeasuring and modelling approaches /
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Take Your Sales to the Next Level : Advanced Skills to Build Stronger Relationships and Close More Deals
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Trust, social relations and engagementunderstanding customer behaviour on the Web /
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The service-dominant logic of marketing :dialog, debate, and directions /
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Handbook of research on management of cultural products :e-relationship marketing and accessibility perspectives /
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Business relationship management and marketingmastering business markets /
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The paradox of pointstheoretical foundation and empirical evidence of medium magnitude effects in loyalty programs /
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On purpose :delivering a branded customer experience people love /
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Customer-centric marketingbuild relationships, create advocates, and influence your customers /
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Good works!marketing and corporate initiatives that build a better world... and the bottom line /
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Inter-organizational culturelinking relationship marketing with organizational behavior /
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B2b customer engagement strategyan introduction to managing customer experience /
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