Service industries - Management.

Service is front stage :positioning services for value advantage / by: (Language materials, printed)

Design for six sigma for service by: (Electronic resources)

Service management :operations, strategy, information technology / by: (Language materials, printed)

Competing in a service economy :how to create a competitive advantage through service development and innovation / by: (Language materials, printed)

Opportunities in your own service business by: (Electronic resources)

EmpowermentHR strategies for service excellence / by: (Electronic resources)

The management and marketing of services by: (Electronic resources)

Services marketing management by: (Electronic resources)

Handbook of service science by: (Electronic resources)

Managing service operationsdesign and implementation / by: (Electronic resources)

Services management by: (Electronic resources)

Service management :operations, strategy, and information technology / by: (Language materials, printed)

Technological applications and advancements in service science, management, and engineering by: (Electronic resources)

Knowledge management and drivers of innovation in services industries by: (Electronic resources)

Service science research, strategy and innovationdynamic knowledge management methods / by: (Electronic resources)

Service science by: (Electronic resources)

Best practices and new perspectives in service science and management by: (Electronic resources)

Service is front stagepositioning services for value advantage / by: (Electronic resources)

Managing ServicesChallenges and Innovation / by: (Electronic resources)

Driving service productivityvalue-creation through innovation / by: (Electronic resources)

The customer service solution :managing emotions, trust, and control to win your customer’s business / by: (Language materials, printed)

Services marketing :an interactive approach / by: (Language materials, printed)

Innovations in services marketing and management :strategies for emerging economies / by: (Electronic resources)

Fundamentals of service systems by: (Electronic resources)

Service innovationnovel ways of creating value in actor systems / by: (Electronic resources)

Maximizing management performance and quality with service analytics by: (Electronic resources)

Service operations dynamicsmanaging in an age of digitization, disruption and discontent / by: (Electronic resources)

Handbook of service science.Volume II by: (Electronic resources)

The road to servitizationhow product service systems can disrupt companies' business models / by: (Electronic resources)

How to get things righta guide to finding and fixing service delivery problems / by: (Electronic resources)

Human-centered digitalization and services by: (Electronic resources)

Service managementtheory and practice / by: (Electronic resources)

Managing value propositions in service ecosystems by: (Electronic resources)

The future of service post-COVID-19 pandemic.Volume 1,Rapid adoption of digital service technology by: (Electronic resources)

The future of service post-COVID-19 pandemic.Volume 2,Transformation of services marketing by: (Electronic resources)

Modern industrial servicesa cookbook for design, delivery, and management / by: (Electronic resources)

Big data and blockchain for service operations management by: (Electronic resources)

Organizational models for Industry 4.0lean, agile and service-oriented organizations / by: (Electronic resources)