Medical personnel and patient.

Cultural issues in healthcareemerging challenges and opportunities / by: (Electronic resources)

Human-centered service design for healthcare transformationdevelopment, innovation, change / by: (Electronic resources)

Interventions in health care interaction by: (Electronic resources)

Improving clinical communicationa clinician's guide to building better skills and patient outcomes / by: (Electronic resources)

Patient safety coachingtransforming healthcare culture / by: (Electronic resources)

The arc of conversationa how-to guide for goals of care conversations / by: (Electronic resources)