Customer relations - Data processing.

Success with Microsoft Dynamics CRM 4.0implementing customer relationship management / by: (Electronic resources)

Master data management in practiceachieving true customer MDM / by: (Electronic resources)

Customer relationship managementconcept, strategy, and tools / by: (Electronic resources)

Artificial intelligence (AI) and customer social responsibility (CSR) by: (Electronic resources)

Getting started with Salesforce CRM analyticsa beginner's guide to building interactive and complex dashboards / by: (Electronic resources)

Business Strategy/Leadership.

Business and Management.

Salesforce (Online service)

Computer and Information Systems Applications.

Programming Techniques.

Information resources management.

Customer Relationship Management.

Relationship marketing.

Customer relations

Data warehousing.

Management information systems.

Mathematical and Computational Engineering Applications.

Computational Intelligence.

Artificial Intelligence.

Computer Science.

Data integration (Computer science)

Big Data/Analytics.

Artificial intelligence.