Service industries - Quality control.

EmpowermentHR strategies for service excellence / by: (書目-電子資源)

Service design and delivery by: (書目-電子資源)

The Sage encyclopedia of quality and the service economy / by: (書目-語言資料,印刷品)

How to get things righta guide to finding and fixing service delivery problems / by: (書目-電子資源)

Operations Research/Decision Theory.

Service industries

Services.

Management of Computing and Information Systems.

Knowledge Management.

Operations Management.

Business Information Systems.

Quality control

Customer services

Customer services.

Computer Science.

Popular Science in Business and Management.

Innovation/Technology Management.

Tourism Management.

Service industries.

Management/Business for Professionals.