Communication in marketing

無恥行銷 : 38位行銷專家與你分享如何克服害羞鹹魚翻身的精彩故事 by: (Electronic resources)

業務之神的精準服務 : 解決抱怨＝贏得回頭客 by: (Language materials, printed)

Communication in marketing

顧客關係管理

溝通

HF5415.123

顧客滿意度

Consumer behavior

大眾傳播

658.85

消費者行為

Customer relations

Mass media

Publicity

行銷策略

銷售

Consumer satisfaction