語系
Bitner, Mary Jo.
概要
作品: | 1 作品在 2 項出版品 1 種語言 |
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書目資訊
Services marketing :integrating customer focus across the firm /
by:
Bitner, Mary Jo.; Zeithaml, Valarie A.
(書目-語言資料,印刷品)
Services marketing :integrating customer focus across the firm /
by:
Bitner, Mary Jo.; Gremler, Dwayne D.; Zeithaml, Valarie A.
(書目-語言資料,印刷品)
Services marketing :integrating customer focus across the firm /
by:
Bitner, Mary Jo.; Zeithaml, Valarie A.
(書目-語言資料,印刷品)