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1 works in 1 publications in 1 languages
Titles
한국기업의 서비스 품질 평가제도 변천과정 = Evolution of service quality measurement systems among Korean firms
by: 洪俞宰; 羅善兒; 라선아; 이유재
(Language materials, printed)
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Subjects
顧客關係管理
消費心理學
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