Languages
Munoz-Seca, Beatriz.
Overview
Works: | 1 works in 2 publications in 1 languages |
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Titles
How to make things happena blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy /
by:
Munoz-Seca, Beatriz.; SpringerLink (Online service)
(Electronic resources)
How to get things righta guide to finding and fixing service delivery problems /
by:
Munoz-Seca, Beatriz.; SpringerLink (Online service)
(Electronic resources)