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CRM at the speed of lightessential c...
~
Greenberg, Paul.
CRM at the speed of lightessential customer strategies for the 21st century /
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
CRM at the speed of lightPaul Greenberg.
其他題名:
essential customer strategies for the 21st century /
其他題名:
Customer relationship management at the speed of light
作者:
Greenberg, Paul.
出版者:
London :McGraw-Hill ;2004.
面頁冊數:
xviii, 670 p. :ill. ;25 cm.
附註:
Title from e-book title screen (viewed October 6, 2007).
標題:
Customer relationsManagement.
電子資源:
Connect to MyiLibrary resource
ISBN:
9786610457540
CRM at the speed of lightessential customer strategies for the 21st century /
Greenberg, Paul.
CRM at the speed of light
essential customer strategies for the 21st century /[electronic resource] :Customer relationship management at the speed of lightPaul Greenberg. - 3rd ed. - London :McGraw-Hill ;2004. - xviii, 670 p. :ill. ;25 cm.
Title from e-book title screen (viewed October 6, 2007).
Electronic reproduction.
UK :
MyiLibrary,
2007
Access may be limited to MIL affiliated libraries.
ISBN: 9786610457540
LCCN: 2005295325
Nat. Bib. No.: GBA4Y7407bnbSubjects--Topical Terms:
202165
Customer relations
--Management.Index Terms--Genre/Form:
214472
Electronic books.
LC Class. No.: HF5415.5 / .G74 2004eb
Dewey Class. No.: 658.81202854678
CRM at the speed of lightessential customer strategies for the 21st century /
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