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Customer satisfaction measurement fo...

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Hill, Nigel, (1952-)

Customer satisfaction measurement for ISO 9000:2000

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Customer satisfaction measurement for ISO 9000:2000Nigel Hill, Bill Self, Greg Roche.
作者:	Hill, Nigel,
其他作者:	Self, Bill.
出版者:	Oxford :Butterworth-Heinemann,2001.
面頁冊數:	xii, 148 p. :ill.
附註:	Includes index.
標題:	Consumer satisfactionEvaluation.
電子資源:	An electronic book accessible through the World Wide Web; click to view

Customer satisfaction measurement for ISO 9000:2000
Hill, Nigel,1952-

Customer satisfaction measurement for ISO 9000:2000[electronic resource] /Nigel Hill, Bill Self, Greg Roche. - Oxford :Butterworth-Heinemann,2001. - xii, 148 p. :ill.

Includes index.

Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.

Available via World Wide Web.Subjects--Topical Terms:

258359
Consumer satisfaction
--Evaluation.Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HF5415.335 / .H55 2002eb

Dewey Class. No.: 658.8343

Customer satisfaction measurement for ISO 9000:2000
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650 # 0 $a Consumer satisfaction $x Evaluation. $3 258359
650 # 0 $a ISO 9000 Series Standards. $3 199453
650 # 0 $a Marketing research. $3 200345
650 # 0 $a Consumers $x Research. $3 275099
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