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知識管理之研究：以中小尺寸液晶顯示模組設計案件為例 = An Study...

呂學友

知識管理之研究：以中小尺寸液晶顯示模組設計案件為例 = An Study of Knowledge Management Using IPA for Small- and Medium- Sized LCD Module Design

Record Type:	Language materials, printed : monographic
Paralel Title:	An Study of Knowledge Management Using IPA for Small- and Medium- Sized LCD Module Design
Author:	呂學友,
Secondary Intellectual Responsibility:	國立高雄大學
Place of Publication:	[高雄市]
Published:	撰者;
Year of Publication:	民99[2010]
Description:	88面圖,表 : 30公分;
Subject:	知識管理
Subject:	Knowledge management
Online resource:	http://handle.ncl.edu.tw/11296/ndltd/18939333086196708206
Summary:	知識管理在高知識密集產業中的產品設計已越來越受到重視；以中小尺寸液晶顯示模組之產品開發來看，目前發展趨近成熟且競爭激烈，而產業競爭力取決於產品品質、價格及量產速度，且此三項都跟產品設計的知識創新有關，因此，這些競爭壓力有賴知識的有效管理及不斷的創新改進。本研究針對這個議題，以某一高科技產業之光電產品事業群之下的液晶顯示模組事業處為個案研究對象，訪談對象分佈台灣及大陸兩地，以參與產品開發之管理層及執行層為主，共計11人，包括研發、工程及品保人員，並以重要與績效分析模式(Importance and Performance Analysis, IPA)為分析工具，探討知識管理系統各功能在液晶顯示模組研發管理上的應用價值。研究發現指出：(1) 整體重要性與績效平均值分別為7.97和7.24，評定結果尚稱適宜；(2) 知識內容建構管理運作最適當，其原因為個案公司之新產品設計多數屬複雜度低但樣式多，且開發需求時間短，所以為了達成客戶需求，已依標準建立豐富的零件資料庫及設計資料庫；(3) 知識回饋管理雖然呈現相當重要的評分，但績效仍相對不足，主要原因在於回饋意願並不熱絡；(4)知識分享管理及知識採用管理，多數訪談人員認為其重要性低且執行績效也低，顯示知識分享及知識採用在現階段的應用並非有急迫性；(5)資料顯示個案公司之知識管理系統過分強調儲存管理這個流程，究其原因在於過去已有很完整的儲存管理，不容易突顯其差異性。 Intense marketing competition has led to the increasing importance of knowledge management (KM) for the knowledge-intensive industry. For example, product development of the small- and medium- sized LCD display has now matured and moved to the high competitive state. Key issues to gain competitiveness for this are product quality, price, and speed of mass production. These issues are quite related to the knowledge innovation of new product design, and may be resolved by the effective management as well as the continuous innovation of knowledge. Accordingly, this research thesis conducts a case study to examine the importance and performance of a KM system. The small- and medium- sized LCD display division of the optical business unit in a high-tech company is selected as the case subject. There are eleven respondents that are either in management level or in execution level (e.g., R&D, engineers, quality assurance), both selected from Taiwan and mainland China. The technique of IPA (importance and performance analysis) is used to derive the research results. Research findings indicate: (1) the overall importance mean and performance mean is 7.97 and 7.24, respectively, implying an adequate use of KMS; (2) the management of knowledge content establishment shows the best appropriate use, attributed mainly to the well-developed component database and design database to satisfy the needs of low complexity, but high variety; (3) The importance response result of the knowledge feedback management shows high, but low performance, due to the rare knowledge interaction; (4) for the knowledge sharing and knowledge adoption, most respondents reply low importance and low performance, implying that these two functions are not as imperative as they expect so far; and (5) the knowledge storage management shows over-emphasized. The main reason is that they are not aware of the difference from the previous well-stored and managed mechanism.

知識管理之研究：以中小尺寸液晶顯示模組設計案件為例 = An Study of Knowledge Management Using IPA for Small- and Medium- Sized LCD Module Design
呂, 學友

知識管理之研究：以中小尺寸液晶顯示模組設計案件為例 = An Study of Knowledge Management Using IPA for Small- and Medium- Sized LCD Module Design / 呂學友撰 - [高雄市] : 撰者, 民99[2010]. - 88面 ; 圖,表 ; 30公分.
參考書目：面.
知識管理Knowledge management

知識管理之研究：以中小尺寸液晶顯示模組設計案件為例 = An Study of Knowledge Management Using IPA for Small- and Medium- Sized LCD Module Design
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