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螺絲產業導入ERP系統之效益分析-以S螺絲公司為例 = The Bene...

國立高雄大學電機工程學系碩士班

螺絲產業導入ERP系統之效益分析-以S螺絲公司為例 = The Benefit Analysis of Implementing ERP System in Screw Industry: The Case of S Screw Company

紀錄類型:	書目-語言資料,印刷品 : 單行本
並列題名:	The Benefit Analysis of Implementing ERP System in Screw Industry: The Case of S Screw Company
作者:	涂莉樺,
其他團體作者:	國立高雄大學
出版地:	[高雄市]
出版者:	撰者;
出版年:	民99[2010]
面頁冊數:	113面圖，表 : 30公分;
標題:	企業資源規劃
標題:	Enterprise Resource Planning (ERP)
電子資源:	http://handle.ncl.edu.tw/11296/ndltd/83347960777783814041
摘要註:	近年來全球吹起了企業ｅ化的風潮，許多企業為了要提升內部的管理能力、整合和處理企業相關資訊、改善作業流程以及降低營運成本等原因，智慧化資訊工具的應用，即成為提升企業競爭力不可或缺的工具；在這些工具中，90年代由傳統資訊系統轉變而來的企業資源規劃（Enterprise Resource Planning，ERP），在企業電腦化應用扮演著很重要的地位。個案公司在2008年年初正式ERP全面上線;在這之前，公司內部採用客製化的舊系統，各部門間因獨立作業導致資料無法共享，造成耗費人力和資源在輸入和維護資料中。而且因為資訊無法整合，在查詢資料上需耗費很多時間，以至於常常導致資料來源錯誤或是延誤決策的時效性。 ERP上線後仍需進行效益評估與持續的改進，才是能否得到預期效益的關鍵所在。本研究運用平衡計分卡（Balanced Scorecard；BSC）之四個構面，採用文獻回顧法、問卷調查法和訪談法，對個案公司進行ERP導入前後整體的績效分析得到:模組管控、資訊提供和企業形象、內部運作效率與員工滿意度等都是正面的且滿意的，但是對於增加收益與處理品質和客訴問題能力和效率，仍有改善的空間。 Recently, enterprises start to promote the usage of electronized technology to enhance their competitiveness in the world. In order to supervise enterprise internal management, process and consolidate enterprise related information, improve work flow, reduce operating costs and other reasons, varies intelligent application of information tools which can be the essential tools to enhance the competitiveness of enterprises have been introduced. Among these, in the early 90’s, the Enterprise Resources Planning (ERP) system is widely used and provides a very important function in the applications to any enterprise computerization compares to other traditional information systems. S Screw Company began its implementation of the ERP system in early 2008. Prior to that time, the company used to adopt customized old system which led to intensive labor and a waste of time and resource to input and maintain data whilst each department worked independently in result of internal data could not be shared. Due to such result, not only the information could not be combined, it was time consuming to query and often led to data source error or caused delay in decision making. Though ERP is officially implemented, it still needs to be evaluated and continuously improved to meet its key point to achieve the desire benefits. This case study uses the four facets of Balance Scorecard, and adopts a document review process, questionnaire research and cases interview. Analyzing S Company implementing ERP system before and after its performance in module controlling, information providing and cooperating images, internal operational efficiency and employee satisfaction, and etc. The outcomes are positive and satisfactory by its users; still, there are rooms for improvement to help increasing company’s income, better processing quality performance, and quicker and more efficient response in resolving customer complaints.

螺絲產業導入ERP系統之效益分析-以S螺絲公司為例 = The Benefit Analysis of Implementing ERP System in Screw Industry: The Case of S Screw Company
涂, 莉樺

螺絲產業導入ERP系統之效益分析-以S螺絲公司為例 = The Benefit Analysis of Implementing ERP System in Screw Industry: The Case of S Screw Company / 涂莉樺撰 - [高雄市] : 撰者, 民99[2010]. - 113面 ; 圖，表 ; 30公分.
參考書目：面.
企業資源規劃Enterprise Resource Planning (ERP)

螺絲產業導入ERP系統之效益分析-以S螺絲公司為例 = The Benefit Analysis of Implementing ERP System in Screw Industry: The Case of S Screw Company
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