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探討資訊系統對企業經營之支援品質 = A Study of Suppor...

國立高雄大學國際高階經營管理碩士在職專班(IEMBA)

探討資訊系統對企業經營之支援品質 = A Study of Supporting Quality of Information System for Enterprise Management：The Case of F Company : 以F公司之資訊系統為例

紀錄類型:	書目-語言資料,印刷品 : 單行本
並列題名:	A Study of Supporting Quality of Information System for Enterprise Management：The Case of F Company
副題名:	以F公司之資訊系統為例
作者:	楊介宏,
其他團體作者:	國立高雄大學
出版地:	[高雄市]
出版者:	撰者;
出版年:	2012[民101]
面頁冊數:	61面圖，表格 : 30公分;
標題:	企業電子化
標題:	Digital form
電子資源:	http://handle.ncl.edu.tw/11296/ndltd/79723239704102791620
附註:	參考書目：面50-53
其他題名:	以F公司之資訊系統為例
摘要註:	在現在商業競爭和外在環境變動的衝擊下，新的商業模式與傳統商業的運作模式已有許多不同，而隨著經營規模的增長及現代企業管理新思維的衝擊下，資訊的管理更日趨重要，也是企業面對競爭能否長久經營的主要原因之一。然而，企業經營對資訊系統的資訊品質、系統品質和服務品質的看法如何，仍有待進一步深入探討。本研究以個案分析法探討個案F公司企業資訊系統對企業經營之支援品質，以提供個案公司未來改善資訊系統的參考。主要的研究發現及建議如下：(1) 資訊系統服務的可靠性和責任性部分結果基本上都認為可信賴和可靠的；(2)資訊內容在工作上是合乎需求的而且是有用的，但是對於內容都只是停留在資料階段未轉化成資訊讓使用者容易去判斷和做決策而感到不足；(3) 資訊系統流程和資料處理反應時間普遍不被大家所接受，資訊系統的負載量和穩定度不夠，容易造成流程卡住和操作畫面當機，造成工作使用上不方便。建議個案公司宜針對上述問題尋求解決之道，以提昇其企業之支援品質。 Upon the tight competition and uncertain environment dynamics, modern business models differ increasingly from the traditional ones. In addition, with the impact of the increase of organization size and the new management thinking mode, managing information has become one of the most important issue that modern organizations have to deal with. However, less attention has been paid to the influences of information system (IS) on the organization management. They may be the information quality, system quality, and service quality. This thesis conducts a case study that investigates the supporting quality of information systems on case company management. Research findings are used to improve the use of information system for case company, and the similar organizations as well. Results are obtained showing that (1) both reliability and responsibility of the ISs are acceptable; (2) information contents are generally regarded as useful for the job needs. However, the depth of the information still remains row data, instead of information that is transferred from the row data, and in consequence less decision supportive; (3) Users do not accept the designed processes of using the ISs and response speed. The IS load is usually too heavy to maintain stable. The study suggests that case company should find solutions to overcome the abovementioned issues to improve their IS performance.

探討資訊系統對企業經營之支援品質 = A Study of Supporting Quality of Information System for Enterprise Management：The Case of F Company : 以F公司之資訊系統為例
楊, 介宏

探討資訊系統對企業經營之支援品質 = A Study of Supporting Quality of Information System for Enterprise Management：The Case of F Company : 以F公司之資訊系統為例 / 楊介宏撰 - [高雄市] : 撰者, 2012[民101]. - 61面 ; 圖，表格 ; 30公分.
參考書目：面50-53.
企業電子化Digital form

探討資訊系統對企業經營之支援品質 = A Study of Supporting Quality of Information System for Enterprise Management：The Case of F Company : 以F公司之資訊系統為例
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