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研發部門導入知識管理系統可行性評估 = Feasibility Anal...
~
國立高雄大學國際高階經營管理碩士在職專班(IEMBA)
研發部門導入知識管理系統可行性評估 = Feasibility Analysis of Implementing KMS System in R&D Division:The Case of W Company : 以W個案公司為例
Record Type:
Language materials, printed : monographic
Paralel Title:
Feasibility Analysis of Implementing KMS System in R&D Division:The Case of W Company
Title Information:
以W個案公司為例
Author:
潘弘裕,
Secondary Intellectual Responsibility:
國立高雄大學
Place of Publication:
[高雄市]
Published:
撰者;
Year of Publication:
2012[民101]
Description:
68面圖,表格 : 30公分;
Subject:
知識管理
Subject:
Knowledge management
Online resource:
http://handle.ncl.edu.tw/11296/ndltd/61805359702206623806
Notes:
參考書目:面55-57
Summary:
在知識經濟時代的經營特徵之下,知識已逐漸取代傳統的有形產品成為企業管理的核心,也是企業追求持續競爭優勢的方法之一。特別是在高知識密集型產業的產品開發設計領域中,知識管理已經越來越受到企業的重視。然而,導入知識管理必須考慮許多因素,例如財務是否許可、管理流程是否可以配合。本研究論文以此為動機,進行一個個案研究,探討W個案公司導入知識管理系統的可行性。訪談對象分佈台灣及大陸兩地,以參與產品開發之管理層及執行層為主。研究發現指出:(1).在導入知識管理系統時可能伴隨著企業流程再造的議題。因此應在日程與財務上事先做好評估與準備;(2).建置知識管理系統時,企業除了本身設定願景外,針對導入知識管理系統時應訂立具體的規劃與指標,以作為日後評估的標準;(3).針對複雜先進的KMS系統做事前評估,且評估計劃實施時應與各部門進行多方面的溝通,並依需求設置功能;(4).在實施KMS系統時需要企業高階主管強力支持與全程參與,並能督促和確保計劃實施以及相關文件的生成。 With the advent of knowledge economics and modern business operation model, knowledge has been increasingly replacing the core role that traditional tangible products and services play in businesses, and in consequence becomes one of the most important strategies that companies can adopt to obtain competitive advantages. Therefore, modern companies have been paying more attention to the knowledge management (KM) to maintain their competition. However, there are many factors that need to be carefully considered while implementing KM. For instance, it may influence financial structure and how? It may influence management processes and how? The research thesis motivates on this issue and conducts a case study that deals with the feasibility of a KM system (KMS). Interview subjects include both management and execution levels of product development division from both Taiwan and mainland China. Research findings and suggestions are as that the case company should: (1) prepare for daily schedule and finance needs because implementing a KMS may involve business reengineering problems. (2) define the substantial plan and index for further evaluation before KMS is implemented. (3) develop an investigation plan for the KMSs available in market by integrating the comments and suggestions from all related divisions. The KMS functions should depend totally on the division requirements. (4) have the policy that the top management have to totally support the KMS implementation and ensure required document development.
研發部門導入知識管理系統可行性評估 = Feasibility Analysis of Implementing KMS System in R&D Division:The Case of W Company : 以W個案公司為例
潘, 弘裕
研發部門導入知識管理系統可行性評估
= Feasibility Analysis of Implementing KMS System in R&D Division:The Case of W Company : 以W個案公司為例 / 潘弘裕撰 - [高雄市] : 撰者, 2012[民101]. - 68面 ; 圖,表格 ; 30公分.
參考書目:面55-57.
知識管理Knowledge management
研發部門導入知識管理系統可行性評估 = Feasibility Analysis of Implementing KMS System in R&D Division:The Case of W Company : 以W個案公司為例
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在知識經濟時代的經營特徵之下,知識已逐漸取代傳統的有形產品成為企業管理的核心,也是企業追求持續競爭優勢的方法之一。特別是在高知識密集型產業的產品開發設計領域中,知識管理已經越來越受到企業的重視。然而,導入知識管理必須考慮許多因素,例如財務是否許可、管理流程是否可以配合。本研究論文以此為動機,進行一個個案研究,探討W個案公司導入知識管理系統的可行性。訪談對象分佈台灣及大陸兩地,以參與產品開發之管理層及執行層為主。研究發現指出:(1).在導入知識管理系統時可能伴隨著企業流程再造的議題。因此應在日程與財務上事先做好評估與準備;(2).建置知識管理系統時,企業除了本身設定願景外,針對導入知識管理系統時應訂立具體的規劃與指標,以作為日後評估的標準;(3).針對複雜先進的KMS系統做事前評估,且評估計劃實施時應與各部門進行多方面的溝通,並依需求設置功能;(4).在實施KMS系統時需要企業高階主管強力支持與全程參與,並能督促和確保計劃實施以及相關文件的生成。 With the advent of knowledge economics and modern business operation model, knowledge has been increasingly replacing the core role that traditional tangible products and services play in businesses, and in consequence becomes one of the most important strategies that companies can adopt to obtain competitive advantages. Therefore, modern companies have been paying more attention to the knowledge management (KM) to maintain their competition. However, there are many factors that need to be carefully considered while implementing KM. For instance, it may influence financial structure and how? It may influence management processes and how? The research thesis motivates on this issue and conducts a case study that deals with the feasibility of a KM system (KMS). Interview subjects include both management and execution levels of product development division from both Taiwan and mainland China. Research findings and suggestions are as that the case company should: (1) prepare for daily schedule and finance needs because implementing a KMS may involve business reengineering problems. (2) define the substantial plan and index for further evaluation before KMS is implemented. (3) develop an investigation plan for the KMSs available in market by integrating the comments and suggestions from all related divisions. The KMS functions should depend totally on the division requirements. (4) have the policy that the top management have to totally support the KMS implementation and ensure required document development.
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http://handle.ncl.edu.tw/11296/ndltd/61805359702206623806
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