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Successful customer relationship man...

Eid, Riyad.

Successful customer relationship management programs and technologiesissues and trends /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Successful customer relationship management programs and technologiesRiyad Eid, editor.
其他題名:	issues and trends /
其他作者:	Eid, Riyad.
出版者:	Hershey, Pa. :IGI Global,c2012.
面頁冊數:	xx, 338 p. :ill. ;30 cm.
標題:	Customer relationsManagement
電子資源:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-0288-5
ISBN:	9781466602892 (electronic bk.)

Successful customer relationship management programs and technologiesissues and trends /
Successful customer relationship management programs and technologiesissues and trends /[electronic resource] :Riyad Eid, editor. - Hershey, Pa. :IGI Global,c2012. - xx, 338 p. :ill. ;30 cm.

Includes bibliographical references.

ISBN: 9781466602892 (electronic bk.) Subjects--Topical Terms:

208219
Customer relations
--Management

LC Class. No.: HF5415.5 / .S83 2012e

Dewey Class. No.: 658.8/120285

Successful customer relationship management programs and technologiesissues and trends /
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