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Managing consumer servicesfactory or...

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Baglieri, Enzo.

Managing consumer servicesfactory or theater? /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Managing consumer servicesedited by Enzo Baglieri, Uday Karmarkar.
其他題名:	factory or theater? /
其他作者:	Baglieri, Enzo.
出版者:	Cham :Springer International Publishing :2014.
面頁冊數:	xii, 280 p. :ill. (some col.), digital ;24 cm.
Contained By:	Springer eBooks
標題:	Customer servicesManagement.
電子資源:	http://dx.doi.org/10.1007/978-3-319-04289-3
ISBN:	9783319042893 (electronic bk.)

Managing consumer servicesfactory or theater? /
Managing consumer servicesfactory or theater? /[electronic resource] :edited by Enzo Baglieri, Uday Karmarkar. - Cham :Springer International Publishing :2014. - xii, 280 p. :ill. (some col.), digital ;24 cm.

ISBN: 9783319042893 (electronic bk.)Subjects--Topical Terms:

221325
Customer services
--Management.

Dewey Class. No.: 658.812

Managing consumer servicesfactory or theater? /
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650 0 $a Customer services $x Management. $3 221325
650 1 4 $a Economics/Management Science. $3 273684
650 2 4 $a Services. $3 675813
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650 2 4 $a Business Information Systems. $3 274346
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http://dx.doi.org/10.1007/978-3-319-04289-3

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