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查詢結果 [ subject:"Customer services"]

71 筆 (0.034s)· 頁 1 of 8 • 1 2 3 4 5

1.

Successful service operations manage...

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King-Metters, Kathryn, (1949-)
- Successful service operations management /
- by: King-Metters, Kathryn, (1949-); Metters, Richard, (1960-); Pullman, Madeleine, (1957-)
- 書目-語言資料,印刷品 : Monograph/item
- 出版者: South-Western,
- 出版地: Mason, OH :
- 出版年: 2003
- ISBN: 0324135564
- 館藏流通狀態: 4 本館藏 | 4 本館藏在館內
- 筆 0 讀者評論
2.

Designing service excellence :people...

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Hunt, Brian.
- Designing service excellence :people and technology /
- by: Hunt, Brian.; Ivergård, Toni.
- 書目-語言資料,印刷品 : Monograph/item
- 出版者: Taylor & Francis,
- 出版地: Boca Raton :
- 出版年: 2015
- ISBN: 9781439840467
- 館藏流通狀態: 1 本館藏 | 1 本館藏在館內
- 筆 0 讀者評論
3.

Customer service training

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Delvin, Kimberly.
- Customer service training
- by: Delvin, Kimberly.
- 書目-電子資源 : Monograph/item
- 語文別: 英文
- 出版者: ATD Press,
- 出版地: Alexandria, VA :
- 出版年: 2015
- ISBN: 156286968X; 9781562869687; 9781607284352
- 館藏流通狀態: 1 本館藏 | 1 本館藏在館內
- 筆 0 讀者評論
4.

Customer service intelligenceperspec...

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ScienceDirect (Online service)
- Customer service intelligenceperspectives for human resources and training /
- by: ScienceDirect (Online service); Van der Wagen, Lynn.
- 書目-電子資源 : Monograph/item
- 出版者: Butterworth-Heinemann,
- 出版地: Oxford ;
- 出版年: 2008
- ISBN: 075068190X; 9780750681902
- 館藏流通狀態: 1 本館藏 | 1 本館藏在館內
- 筆 0 讀者評論
5.

Putting stakeholder management into ...

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Huber, Margit, (1963-)
- Putting stakeholder management into practice
- by: Huber, Margit, (1963-); Pallas, Martina.; Scharioth, Joachim.; SpringerLink (Online service)
- 書目-電子資源 : Monograph/item
- 出版者: Springer-Verlag,
- 出版地: New York :
- 出版年: 2004
- ISBN: 9783540206910; 9783540248026
- 館藏流通狀態: 1 本館藏 | 1 本館藏在館內
- 筆 0 讀者評論
6.

Service leadership :the quest for co...

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Grönfeldt, Svafa.
- Service leadership :the quest for competitive advantage /
- by: Grönfeldt, Svafa.; Strother, Judith B.
- 書目-語言資料,印刷品 : Monograph/item
- 語文別: 英文
- 出版者: SAGE Publications,
- 出版地: Thousand Oaks :
- 出版年: 2006
- ISBN: 1412913748; 1412913756
- 館藏流通狀態: 1 本館藏 | 1 本館藏在館內
- 筆 0 讀者評論
7.

Service leadership :the quest for co...

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Gr�onfeldt, Svafa.
- Service leadership :the quest for competitive advantage /
- by: Gr�onfeldt, Svafa.; Strother, Judith B.
- 書目-語言資料,印刷品 : Monograph/item
- 語文別: 英文
- 出版者: SAGE Publications,
- 出版地: Thousand Oaks :
- 出版年: 2006
- ISBN: 1412913748; 1412913756
- 館藏流通狀態: 0 本館藏 | 0 本館藏在館內
- 筆 0 讀者評論
8.

How to profitably delight your customers

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Institute of Operations Management.
- How to profitably delight your customers
- by: Institute of Operations Management.; Mather, Hal.
- 書目-電子資源 : Monograph/item
- 出版者: CRC Press,; Woodhead Pub. in association with the Institute of Operations Management ;
- 出版地: Cambridge [England] :
- 出版年: 1999
- ISBN: 1855733811; 9781855733817
- 館藏流通狀態: 1 本館藏 | 1 本館藏在館內
- 筆 0 讀者評論
9.
- Service Innovation : How to Go from Customer Needs to Breakthrough Services
- by: Bettencourt, Lance
- 書目-電子資源 : Monograph/item
- 語文別: 英文
- 出版者: McGraw-Hill,
- 出版地: New York :
- 出版年: 2010
- ISBN: 007171300X; 0071717862; 9780071713009; 9780071717861
- 館藏流通狀態: 1 本館藏 | 1 本館藏在館內
- 筆 0 讀者評論
10.

Case studies in service operations /

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Colley, John L.
- Case studies in service operations /
- by: Colley, John L.
- 書目-語言資料,印刷品 : Monograph/item
- 出版者: Duxbury Press,
- 出版地: Belmont, Calif. :
- 出版年: 1996
- ISBN: 0534511260
- 館藏流通狀態: 2 本館藏 | 2 本館藏在館內
- 筆 0 讀者評論

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