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Search result for [ subject:"Call centers"]

7 records (0.025s)· Page 1 of 1 • 1

1.

Call center continuity planning /

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Rowan, Jim.
- Call center continuity planning /
- by: Rowan, Jim.; Rowan, Sharon.
- Language materials, printed : Monograph/item
- Publisher: Auerbach,
- Place of Publication: Boca Raton :
- Year of Publication: 1999
- ISBN: 0849399823
- Availability: 2 Copie(s) available | 1 Copie(s) available for loan
- based on 0 review(s)
2.

Bottom-line call center managementcr...

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Butler, David L.
- Bottom-line call center managementcreating a culture of accountability and excellent customer service /
- by: Butler, David L.; ScienceDirect (Online service)
- Electronic resources : Monograph/item
- Publisher: Elsevier Butterworth-Heinemann,
- Place of Publication: Boston :
- Year of Publication: 2004
- ISBN: 0750676841; 9780750676847
- Availability: 1 Copie(s) available | 1 Copie(s) available for loan
- based on 0 review(s)
3.

The real-time contact center

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Fluss, Donna.
- The real-time contact center
- by: Fluss, Donna.; MyiLibrary.
- Electronic resources : Monograph/item
- Publisher: AMACOM Books,
- Place of Publication: New York, NY :
- Year of Publication: 2005
- ISBN: 9786611126889
- Availability: 1 Copie(s) available | 1 Copie(s) available for loan
- based on 0 review(s)
4.
- Emergency communicationthe organization of calls to emergency dispatch centers /
- by: Fele, Giolo.; SpringerLink (Online service)
- Electronic resources : Monograph/item
- Language: 英文
- Publisher: Imprint: Palgrave Macmillan,; Springer International Publishing :
- Place of Publication: Cham :
- Year of Publication: 2023
- ISBN: 9783031262388; 9783031262395
- Availability: 1 Copie(s) available | 1 Copie(s) available for loan
- based on 0 review(s)
5.

Language put to workthe making of th...

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Brophy, Enda.
- Language put to workthe making of the global call centre workforce /
- by: Brophy, Enda.; SpringerLink (Online service)
- Electronic resources : Monograph/item
- Language: 英文
- Publisher: Imprint: Palgrave Macmillan,; Palgrave Macmillan UK :
- Place of Publication: London :
- Year of Publication: 2017
- ISBN: 9781349952434; 9781349952441
- Availability: 1 Copie(s) available | 1 Copie(s) available for loan
- based on 0 review(s)
6.

Global call center employees in Indi...

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Golpelwar, Mayank Kumar.
- Global call center employees in Indiawork and life between globalization and tradition /
- by: Golpelwar, Mayank Kumar.; SpringerLink (Online service)
- Electronic resources : Monograph/item
- Language: 英文
- Publisher: Imprint: Springer Gabler,; Springer Fachmedien Wiesbaden :
- Place of Publication: Wiesbaden :
- Year of Publication: 2016
- ISBN: 9783658118662; 9783658118679
- Availability: 1 Copie(s) available | 1 Copie(s) available for loan
- based on 0 review(s)
7.
- (Im)politeness at a Slovenian call centrea cross-media examination /
- by: Orthaber, Sara.; SpringerLink (Online service)
- Electronic resources : Monograph/item
- Language: 英文
- Publisher: Imprint: Springer,; Springer International Publishing :
- Place of Publication: Cham :
- Year of Publication: 2023
- ISBN: 9783031433191; 9783031433207
- Availability: 1 Copie(s) available | 1 Copie(s) available for loan
- based on 0 review(s)

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